Sh3rrymagdah

Modern firms increasingly rely on other firms to supply goods and services instead of doing these tasks themselves. This increased level of _____________ is leading to increased emphasis on ____________ management. correct answers outsourcing; supply chain Operations and sales are the two ________ functions in businesses. correct answers line Operations Management: correct answers focuses on decisions about the production and delivery of a firm's products and services The fact that a...

Which of the following challenges is most likely to be faced by service operations managers, rather than manufacturing operations managers? correct answers Customers are more directly involved in service processes, so their perceptions need to be considered Correct Operations management is important because: correct answers It affects the quality of life of workers and consumers Structural operations management decisions include: correct answers Capacity, facilities, and technology. Op...

What does quality mean from a consumer's perspective? correct answers The object must meet expectations, fit for use and have a good value What does quality mean, from a producer's perspective? correct answers It must conform to specs and it must allow for some profit What are the dimensions of quality for a manufactured product? correct answers Performance, features, conformance, durability serviceability, aethetics, safety, perceptions In terms of the dimension of quality what d...

What is the reason why we need a schedule? correct answers Determines the order things are to be done. Determines the sequence in which tasks are completed Accounts for external constraings beyond the scope of the project Can meet the timeline requirements What are the inputs for schedule management? correct answers Project Charter Project Management Plan Enterprise Environmental Factors Organizational process assets What are some of the tools and techniques for plan schedule managem...

Functions of inventory correct answers 1. To meet anticipated customer demand 2. To smooth production requirements 3. To decouple operations 4. To protect against stockouts 5. To take advantage of order cycles 6. To hedge against price increases 7. To permit operations 8. To take advantage of quantity discounts Ordering costs correct answers Costs of ordering and receiving inventory. - (Preparing invoices, inspecting, shipping) Holding (Carrying) Costs correct answers Cost to carry ...

Project Risk correct answers Unexpected or chance events that could occur during a project. Could have a negative impact upon the project. Threatens project's ability to meet its objectives - customer satisfaction, quality, time or cost Contains two components: Probability - likelihood of occurring Consequence - what is the level of impact if the risk occurs two components of risk correct answers Probability - likelihood of occurring Consequence - what is the level of impact if the ris...

Differences of Production of Goods and Delivery of Services correct answers Goods: Output- tangible Uniformity of output- high Uniformity of input- high Labor content- low Measurement of productivity- easy Customer contact- low Correct quality problem before delivery- high Evaluation- easier Patentable- usually Differences of Production of Goods and Delivery of Services correct answers Services: Output- intangible Uniformity of output- low Uniformity of input- low Labor conte...

Role of PM as an influencer correct answers Influences and leads team members as opposed to control May have to compete for resources with other projects or daily activities Traits and capabilities of a PM as an influencer correct answers - Driver - Influencer - Collaborator - Judge - Mediator Dealing with people colours correct answers Red - short and to the point, few details, quick decision makers Blue - factual, need time to fully think out the issue before deciding, don't to...

The objective of business correct answers is to make a product (service) that costs a dime, sells for a dollar and is habit forming. Operations Management: correct answers Activities, whereby resources, flowing within a defined system, are combined and transformed in a controlled manner to add value in accordance with policies communicated by management. Managers responsibilities: correct answers Planning, organizing, directing, controlling. Goods correct answers Physical durable produ...

Which of the following is not a type of operations? ge/transportation b. entertainment c. communication d. goods production e. all of the above involve operations correct answers all of the above involve operations Measurements taken at various points in the transformation process for control purposes are called: a. controls b. plans c. directions d. feedback e. budgets correct answers feedback manufacturing work sent to other countries is called: a. downsized b. internationali...