Sipoc - Guides d'étude, Notes de cours & Résumés

According to the Institute of Medicine which of the following is NOT one of the domains of quality care? a. Government regulation b. Customization c. Safety d. Interventions consistent with the latest medical change - Answer- a. government regulation Which of the following is NOT one of the types of quality problems identified by the Institute of Medicine's National Roundtable on Health Care Quality? a. Misuse b. Abuse c. Overuse d. Underuse - Answer- B. Abuse A doctor fails to ad...

Lean Six Sigma Black Belt Exam with Complete Solutions What does P stand in the acronym of a process map, SIPOC. What does the P stand for in this acronym? Process Product Population Preliminary Process Which of the control charts must have at least 20 subgroups of observed values to judge whether a process is in control or not? R-Chart P-Chart C-Chart Y-Chart An R-chart contains data gathered at regular intervals. It measures the sample range over time which is a measure of di...

What's Contained on the Charter? - Problem Description, Scope, Project Goals, Customer Benefits, Ownership/Team, Stakeholder Approval, Schedule What are the Three Pillars of PE? - Lean, DMAIIC, DMADV What is used to set Specification Limits? - Customer requirements What is the difference between an Activity Flowchart and a Deployment Flowchart? - Activity Flowchart: displays complexity & decision points in a process done by 1 person. Deployment Flowchart: highlights handoff areas in proce...

QDM Expert Questions And Answers Which QDM Principle encourages us to seek the truth and end the blame game? - View Failures as Opportunities Choose the best description of ABLE - A flexible problem solving model When planning the implementation of an improvement opportunity, one useful tool to begin with is a _________________________. - Milestone Chart Which chart is best used to present causes of complaints? - Pareto Chart A QAT was developed to determine a better on-boardin...

8 types of waste - ANSWEROver production, inventory, transportation, defects, over processing, motion, waiting, talent SIPOC - ANSWERSupplier, inputs, process, output, customer Define project boundaries (starting and end points) and focuses team in where to collect data All work is a process Process strikes fear Over production - ANSWERService that is not really needed, making or manufacturing in excess of customer requirements Inventory - ANSWERMaterial or product that is used to c...

A company that produces motors uses the following check sheet: Why would the company use this check sheet? To create a control chart to measure the engine assembly process To create a flow chart of the engine assembly process To develop a suppliers, inputs, process, outputs, customers (SIPOC) diagram To develop a Pareto chart identifying the root causes of engine defects - To develop a Pareto chart identifying the root causes of engine defects Which aspect of quality is demonstrated ...

Little's Law - correct answer I = R * T ; This shows how lead time is related to the number of things in process (WIP) and the completion rate of the process Common Cycle - correct answer The length of time during which the manager can schedule at least one full batch of each project while meeting the overall annual demand for all products; The cycle repeats itself across the entire year Goal Statement - correct answer Define; States the desired results of a process improvement project; W...

Performance Management - correct answer The ongoing assessment and improvement of key business processes in order to drive superior results goal is to improve faster and better than competition focus on capabilities/ processes Performance Management 3 Core Elements - correct answer process management, business assessment, business improvement Measure Process Management - correct answer create outcome measures and predictive measures that allow complete understanding of process perfor...

A SIPOC diagram helps you manage quality in which of the following ways? correct answer: It helps you understand how process elements fit together. Your quality management processes should monitor ________. correct answer: both the products you make and the processes you use to make them Quality management correct answer: A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects. Quality management princ...

Key performance indicators (KPIs) measure... - Answer-Current performance relative to a set of values important to the project Outcome metrics measure... - Answer-What a process produces What is a tool commonly used to visualize the complexities of a process? - Answer-Detailed flowchart The Voice of the Customer (VoC) refers to... - Answer-An in-depth method for identifying and quantifying customer values, customer expectations, preferences and aversions. A lens in performance improvement ...