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NUR216 - EXAM 1 Ch. 2 Quiz Bank for Communication in Nursing 8th Edition Julia Balzer Riley Questions & Complete Solutions 2024/2025.10,41 €
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TEST BANK Communication in Nursing 8th Edition Julia Balzer Riley ||LATEST EDITION
Test Bank for Communication in Nursing 8th Edition by Julia Balzer Riley Questions & Complete Solutions (A+ GRADED 100% VERIFIED)
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Communication in Nursing
Communication in Nursing
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NUR216 - EXAM 1 Ch. 2 Quiz Bank
1. The nursing instructor is teaching a group of students the components of the health history
interview. Which principles of behavior should the student remember when conducting a health
assessment history? Select all that apply.
1. Remain sensitive.
2. Be nonjudgmental.
3. Give the appearance only of being genuine.
4. Demonstrate professional behaviors.
5. Show indifference. - ANS 1,2,4
2. In order to conduct effective assessments and health histories, the nurse must use a
patient-centered approach using therapeutic communication. Which dimensions of
patient-centered care should the nurse include? Select all that apply.
1. Empathy and compassion
2. Conditional regard
3. Genuineness
4. Respect
5. Caring - ANS 1,3,4,5
3. A patient comes to the clinic for an annual examination. To prepare for the health history
interview, the nurse knows to include which of the following components? Select all that apply.
1. Reading the patient record as the health history is being conducted.
2. Leaving the patient dressed until it is time to perform the physical assessment.
3. Conducting the interview in a private place away from noise.
4. Allowing a short, limited amount of time to conduct the interview.
5. Standing at all times when talking to the patient. - ANS 2,3
4. The nurse is preparing to conduct a complete health history on a new patient who has just
arrived at the walk-in clinic. The nurse is going to use the CLEAR mnemonic to collect
information. Which of the following are components of CLEAR? Select all that apply.
1. Center
2. Listen
3. Empathy
4. Advocate
5. Respect - ANS 1,2,3,5
5. You are taking a health history on a patient who has not seen a healthcare provider in many
years. He states, "I do not want to be here, but my wife is forcing me to see this doctor. All
doctors want to do is put patients on drugs!" You know that communication skills will be very
important during this patient encounter. What is the purpose of communication? Select all that
apply.
, 1. Share information.
2. Share and exchange thoughts, perceptions, and feelings.
3. Send data only.
4. Confirm patient complaints.
5. Make a diagnosis. - ANS 1,2
6. Communication is both verbal and nonverbal. The following are nonverbal visual cues to be
aware of during an interview. Select all that apply.
1. Slouching in the chair.
2. Frowning.
3. No eye contact.
4. Gestures.
5. Age-appropriate appearance. - ANS 1,2,3,4
7. A patient and her husband arrive at the community health center for a follow-up assessment.
The patient has recently had a stroke and is aphasiac. She understands what you are saying
but is unable to talk. Which of the following nursing interventions should be followed? Select all
that apply.
1. Ask the husband the best way to communicate with his wife.
2. Find a large blackboard to write your questions on.
3. Offer the patient a white board or paper and pen.
4. Speak loudly so the patient understands.
5. Communicate one question or sentence at a time. - ANS 1,2,3,5
8. Communication is a reciprocal conversation. Identify barriers to communication. Select all that
apply.
1. Asking too many questions.
2. Leading the patient.
3. Silence.
4. Offering false reassurance.
5. Stereotyping. - ANS 1,3,5
9. As the nurse prepares for a patient interview he or she recalls that effective communication
includes which of the following? Select all that apply.
1. Avoid medical jargon.
2. Be authoritative.
3. Keep questions simple and clear.
4. Stand over the patient.
5. Avoid excessive note taking. - ANS 1,3,5
10. The mnemonic CLEAR is foundational for successful interviewing. The student nurse
recognizes that this stands for which of the following terms?
1. Center, Listen, Empathy, Attention, and Respect.
2. Calm, Listen, Empathy, Attention, and Respect.
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