Rwsw200 /RWSW205/ RWSTO16/RWSW203 Exam Bundle

What is the only product series in the ThinkSmart product portfolio? - ans-Hub series ___________ and ___________ belong to the Lenovo premium Think-branded product family. - ans-ThinkStation and ThinkPad Which of the following product series belong to the 2018 ThinkPad portfolio? - a...

Which of the following cables are secured to the inside of the top cover of a laptop with an adhesive backing? - ans-ThinkPad logo LED What can you do to ensure that you do not forget how the cables are installed before you service a system? - ans-Take a photograph Which desktop system...

If a customer begins to use obscene language or words, what should you do? - ans-Calmly call them out on their behavior What question needs to be asked, after determining the component with a problem? - ans-When does the issue occur? Which of the following is a sign that the customer may...

Which tool or mechanism defines what resources a user may access and what he or she may do with those resources? A. Authentication through user accounts and passwords B. Authorization through user accounts and passwords C. Authentication trough NTFS D. Authorization through NTFS - ans-Authori...

C. Vertical refresh rate - ans-What do we call the time it takes to draw the entire screen and get the electron guns back to the upper-left corner? A. Horizontal refresh rate B. Horizontal redraw rate C. Vertical refresh rate D. Vertical redraw rate A. Backlights - ans-What provides the i...

Our mainstream products include - ans-ThinkPad & ThinkCentre The Lenovo Brand Strategy is about being - ans-Unexpected and enabling progress in interesting ways OR Formulaic and boring OR Working towards an endpoint NOT Predictable What utilities are used to update a Lenovo branded s...

FRU(field replaceable unit - ans-Should be replaced by an authorized technician. Before replacing a FRU technicians should review the process of that FRU in the HMM and make sure they have the correct FRU parts Storage option services should be performed with great care as selecting an inco...

What is the first phase of the Onsite Service process? - ans-Service Acknowledgement Service technicians are expected to monitor which site to take service courses for new products? - ans-Lenovo Learning When should Service Technicians wear an Electrostatic Discharge (ESD) wrist strap? - ...

What does HMM stand for? - ans-Hardware Maintenance Manual Lenovo does not offer in-home or onsite service. - ans-FALSE What question needs to be asked after determining the component with a problem? - ans-When does the issue occur? What are some determining questions to ask when a...

What two bands do most wireless standards use? - ans-2.4Ghz band and 5Ghz band A possible failure from Motherboard issues is continuous reboots. True or False - ans-TRUE Where is the key combination found to access the BIOS screens? - ans-Splash screen Essential components of a comput...

Computer Basics - Computer Basics Quiz & Answers

When you first turn on a computer and you don't hear a spinning drive or fan or see indicator lights, is the problem hardware or software related? - ans-Hardware related What is a Windows error message called that appears on a blue screen? - ans-The blue screen of death or BSOD How many...