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Summary Supply Chain Optimization

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Supply Chain Optimization

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Arteveldehogeschool (Artevelde)

Dit document vat het volledige vak Supply Chain Optimization samen. Het is gebaseerd op de slides uit de lessen, de notities hierbij en de stukken zelfstudie uit het boek.

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SUMMARY SUPPLY CHAIN
OPTIMIZATION
Supply Chain Management, Artevelde University of
Applied sciences

Ewout Vermeersch
[E-mailadres]

,Inhoud
Part 1: Project Management.....................................................................................................................................5
Scope window.......................................................................................................................................................5
Project charter = statement of work.....................................................................................................................5
Team and roles......................................................................................................................................................5
Project team......................................................................................................................................................5
PMO...................................................................................................................................................................5
Project roles.......................................................................................................................................................6
Tool: stakeholder mapping................................................................................................................................6
Tollgate review......................................................................................................................................................6
LEAN SIX SIGMA.................................................................................................................................................6
Tollgate review..................................................................................................................................................7
Project planning....................................................................................................................................................7
Three tools.........................................................................................................................................................7
Project financials...................................................................................................................................................8
CAPEX VS OPEX..................................................................................................................................................8
Timing of financials............................................................................................................................................8
NPV = Net Present Value...................................................................................................................................8
AT= Asset Turnover ratio...................................................................................................................................8
Project close-out...................................................................................................................................................9
Part 2: Supply Chain Management..........................................................................................................................10
Supply Chain Management recap.......................................................................................................................10
Definition.........................................................................................................................................................10
Logistics vs SCM...............................................................................................................................................10
Supply chain goals...........................................................................................................................................11
Competitive advantage...................................................................................................................................11
delivering customer value...............................................................................................................................11
bottom line = ROI = return on investment......................................................................................................13
Shareholder value...........................................................................................................................................13
total cost analysis............................................................................................................................................14
The cost of holding inventory..........................................................................................................................14
Customer profitability analysis........................................................................................................................14
activity based costing......................................................................................................................................14
Supply Chain finance...........................................................................................................................................15
The supply chain triangle................................................................................................................................15
Financial benchmarking in two dimensions....................................................................................................19

Supply Chain Optimization Ewout Vermeersch 1

, Financial target setting....................................................................................................................................19
The KPI dashboard (example).........................................................................................................................21
Part 3: Process optimization...................................................................................................................................22
introduction to lean management......................................................................................................................22
the term lean...................................................................................................................................................22
TPS  toyota production system.......................................................................................................................22
the Toyota way 4p’s........................................................................................................................................24
introduction to six sigma.....................................................................................................................................24
theory of constraints.......................................................................................................................................25
principles of Womack..............................................................................................................................................25
specify value....................................................................................................................................................26
identify the value stream map........................................................................................................................27
create flow.......................................................................................................................................................29
let the customer pull value.............................................................................................................................30
pursuir of perfection.......................................................................................................................................30
lean phylosophy of Toyota..................................................................................................................................30
main characteristics of lean............................................................................................................................30
Lean tools............................................................................................................................................................35
VSM  Value Stream Map.................................................................................................................................35
Flow.................................................................................................................................................................35
process optimization methods............................................................................................................................41
quantitative data analysis...............................................................................................................................41
qualitative 5W2H.............................................................................................................................................41
kaizen...............................................................................................................................................................41
CAPA................................................................................................................................................................42
Where do lean and six sigma meet.................................................................................................................43
Part 4: Change Management..................................................................................................................................47
Introduction to change management.................................................................................................................47
Scope definition...............................................................................................................................................47
failed projects..................................................................................................................................................47
30 – 70.............................................................................................................................................................47
Change management in practice........................................................................................................................48
MBTI................................................................................................................................................................48
Kotter change management............................................................................................................................48
Kubler-Ross......................................................................................................................................................49
Starting conditions for change........................................................................................................................51
Part 5: Supply chain of the future...........................................................................................................................52

Supply Chain Optimization Ewout Vermeersch 2

, Gartner report: developing the supply chain professional of 2025....................................................................52
The supply chain of the future............................................................................................................................53
Emerging mega trends....................................................................................................................................53
Shifting centres of gravity...............................................................................................................................54
Supply chain governance and compliance......................................................................................................54
The need for adaptability................................................................................................................................55
Seeking structural flexibility............................................................................................................................55
2020 vision......................................................................................................................................................56
Waste in the supply chain...............................................................................................................................56
The new industrial revolution.........................................................................................................................56
Seven major business transformations...........................................................................................................57
The implication for tomorrow’s logistics managers........................................................................................57
Chapter 8 : The synchronous supply chain.............................................................................................................59
8.1: The extended entreprise and the virtual supply chain................................................................................59
8.2: The role of information in the virtual supply chain.....................................................................................59
8.3: Laying the foundations for synchronisation.................................................................................................59
8.4: QR  Quick response logistics........................................................................................................................60
8.5: Production strategies for QR........................................................................................................................60
8.6: Logistics systems dynamics..........................................................................................................................60
Chapter 11: Service Logistics...................................................................................................................................62
What is a service?................................................................................................................................................62
Buying performance............................................................................................................................................62
The service dominant logic.................................................................................................................................62
The trend to servitisation....................................................................................................................................62
Implications of servitisation for logistics.............................................................................................................63
The critical role of capacity.................................................................................................................................63
Service supply chain processes...........................................................................................................................64
Managing the service supply chain.....................................................................................................................64
Chapter 14: overcoming the barriers to supply chain integration..........................................................................65
Creating the logistics vision.................................................................................................................................65
The problems with conventional organisations..................................................................................................65
Developing the logistics organisation.................................................................................................................66
Logistics as a vehicle for change..........................................................................................................................67
Benchmarking......................................................................................................................................................67
Chapter 15 : Creating a sustainable supply chain...................................................................................................70
The triple bottom line..........................................................................................................................................70
Greenhouse gases and the supply chain.............................................................................................................70

Supply Chain Optimization Ewout Vermeersch 3

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