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BSW2601The Social Work Helping Process
Within a Development
2023 Updated Exam Pack
, BSW2601/101/0/2020
Follow the instructions on the screen.
8.6 The assignments
ASSIGNMENT 01: True or false questions, to be answered online on myUnisa
Due date: 3 May 2021 Unique number: 824898
Specify whether the following statements are true or false.
If true, mark 1 on your mark-reading sheet.
If false, mark 2 on your mark-reading sheet.
1. In accordance with the United Nations World Declaration on Social Development, South Africa
adopted a developmental approach to social welfare. TRUE
2. Given its history of colonisation and apartheid, South Africa maintained the residual, remedial and
service-oriented approach of the apartheid system. FALSE
TRUE
3. The White Paper for Social Welfare paved the way towards transformation.
4. Disparities is one of the problems of the welfare system in South Africa prior to the implementation
of the new dispensation. TRUE
5. Ubuntu acknowledges the rights and responsibilities of every citizen in promoting individual and
TRUE
societal well-being.
6. The purpose of developmental social welfare is to enhance social functioning and human
capacities. TTRUE
7. An individual can be assisted without his or her family context. FALSE
8. Social assistance and relief services are not meant for clients who cannot take care of themselves
such as the elderly, children and the disabled. FALSE
9. Social workers do not use questioning skills to obtain specific information and help clients in
expressing their story. FALSE
10. Active listening involves only receiving sounds, and as much as possible, accurately
understanding their meaning. FALSE
11. The concepts “democracy” and “participation” are not the key and the founding principles of the
developmental approach to social welfare in South Africa. FALSE
12. Recording is described as a process of writing down every activity that takes place between
TRUE
the social worker and the client.
13. The purpose of developmental social welfare, as described in the Framework for Social Welfare
Services, is to enhance social functioning and human capacities. TRUE
14. After 1994, developmental social welfare policies and programmes were based on 17 guiding
principles, as outlined in the White Paper for Social Welfare (1997:10–12). TRUE
12
, BSW2601/101/0/2020
15. Being silent during a counselling session is the appropriate gesture from the social worker that
TRUE
she/he acknowledges and explores the meaning of silence with the client when it occurs.
16. Engagement in the casework helping process is the initial step during which social workers
orient themselves to the problem at hand and begin to establish communication and relationships
TRUE
with individual clients.
17. According to the principles of the developmental approach, appropriateness means there should
not be any responsiveness to social, economic, cultural and political conditions. FALSE
18. Congruence according to Rogers implies that the counsellor/therapist is real, genuine, open,
integrated and authentic during his/her interactions with the client. TRUE
19. Empathy is being able to see what the client’s world is like to him/her and how the client sees
himself/herself. TRUE
20. The problem-solving approach is one of the widely used approaches in social work practice with
individuals. TRUE
21. “Crisis” refers to a perception of an event/situation to be an intolerable difficulty that
TRUE
exceeds the resources or coping mechanism of the person.
22. Planning in the casework helping process specifies what should be done by the social worker
and the client to improve the client’s social functioning or wellbeing. TRUE
23. “Can you elaborate on what you have just said?”, is an example of an open-ended question. TRU
24. The developmental approach ensures that economic development is to the benefit of the majority
of the nation, notably reducing “mass poverty and inequality”. TRUE
25. Establishing a therapeutic relationship means creating a safe environment for clients in crisis
so that they can express themselves with fear. FALSE
26. The exploration of clients’ problems often reveals that resources or services beyond those
provided by the agency are needed to resolve presenting problems. TRUE
27. In the broker role, the social worker acts as a voice for individuals, groups and communities
who are at risk and vulnerable. TRUE
28. As a mediator, the social worker assists individuals or family members in dispute and conflict
to find a mutually amicable solution. TRUE
29. An awareness walk is not necessarily done to learn and get to know and understand the
community, their needs and the available resources. FALSE
30. During assessment in the casework helping process, both the social worker and the client need
to discuss each goal and evaluate whether or not it has been accomplished. TRUE
[Total: 30 marks]
13
, BSW2601/101/0/2020
ASSIGNMENT 02: to be answered online on myUnisa
Due date: 12 July 2021 Unique number: 674807
PART 1: Specify whether the following statements are true or false.
If true, mark 1 on your mark-reading sheet.
If false, mark 2 on your mark-reading sheet.
1. The aim of reintegration services is to reintegrate and reunite clients and their families once
interventions outside the home environment have been completed and terminated. TRUE
2. It is not the function of the strength-based approach to allow individuals to see the
opportunities and solutions to a problem. FALSE
3. U si n g t h e i r vo i ce s , volume, intensity and speech rate are verbal messages which people
use to communicate verbal messages. TRU
4. Social workers do not have to use appropriate methodological approaches, techniques and skills
that reflect the workers’ understanding of the role of culture. FALSE
5. The economic development services are aimed at developing opportunities and skills among
clients to be economically independent from service providers. TRUE
6. The functional model was developed at the Pennsylvania School of Social Work. TRUE
7. A prejudiced person may like members of a certain group but may not want to live next to them. TRUE
8. Planning refers to the gathering of relevant information regarding the client’s problem. FALSE
9. Antisemitism is the institutionalised bias directed at the LGBTQI community. FALSE
10. The person-centred approach believes in people’s ability to grow and develop towards health TRUE
and wellbeing.
11. In assuming a coordinator role, the social worker may bring people together and organise their
performance. TRUE
12. Facilitating is associated with community practice and is directed at effecting change at grass-
roots level. FALSE
13. Going to the door to meet the client, smiling and making eye contact are ways to
TRUE
communicate warmth.
14. An example of horizontal oppression includes impoverished black people attacking immigrants
TRUE
for stealing jobs and local businesses.
15. Gestures are body movements used to convey thoughts and feelings. TRUE
14
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