TEST BANK for Operations Management 7th Canadian Edition by Stevenson, Mottaghi and Bakhtiari | All Chapters 1-18
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TEST BANK for Operations Management (Canadian Edition) 7th Edition by William Stevenson, Hydeh Mottaghi and Behrouz Bakhtiari. ISBN 9781264159857, ISBN-. TABLE OF CONTENTS_1 Introducti on to Operations Management 2 Competitiveness, Strategy, and Productivity 3 Demand Forecasting 4 Product and Servi...
,Chapter 1: Introduction to Operations Management
1) Operations management encompasses all of the following EXCEPT:
A) buying materials.
B) capacity planning.
C) scheduling.
D) motivating employees and training.
E) preparing financial statements.
2) All of the following are reasons for studying operations management EXCEPT:
A) A large percentage of a company's expenses occur in the operations management
activities that are at the core of all business organizations.
B) Activities in all of the other areas of business organizations, such as accounting and
marketing are interrelated with operations management activities.
C) Many management jobs are in operations management-related areas, such as
production planning, inventory management, and more.
D) The study of operations management applies to manufacturing, however, it is of little
use in service organizations.
E) Operations innovations lead to marketplace and strategic benefits.
3) The three primary functions that exist in most business organizations are:
A) manufacturing, production, and operations.
B) operations, marketing, and finance.
C) operations, accounting, and marketing.
D) operations, production, and finance.
E) operations, sales and accounting
4) The three major functions of business organizations:
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, A) perform differently but their functions and processes are similar.
B) are related indirectly only.
C) must work together, but not very closely.
D) function independently of each other.
E) perform similar and related activities.
5) Which of the following is not a type of service operations?
A) Retail trade
B) Transportation and warehousing
C) Fabrication of metals
D) Banking
E) Hotels and restaurants
6) Measurements taken at various points in the transformation process for control purposes
are called:
A) plans.
B) directions.
C) controls.
D) feedback.
E) proposals.
7) Measuring process outputs at various points in order to compare outputs to previously
established standards to determine if corrective action is needed is called:
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, A) planning and directing.
B) directing and conversion.
C) feedback and control.
D) controlling and leading.
E) leading and transformation.
8) Value-added refers to:
A) the cost of inputs.
B) the price of outputs.
C) the difference between cost of inputs and the value or price of outputs.
D) the extra profit obtained from increased productivity.
E) the ratio of outputs compared to inputs.
9) Economic analysis of investment proposals, and provision of funds are activities
associated with the:
A) operation function.
B) marketing function.
C) purchasing function.
D) finance function.
E) industrial engineering function.
10) The marketing function's main concern is with:
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