Tentamen (uitwerkingen)
Relias - Strategies for Preventing and De-escalating Hostile Situations Exam
- Vak
- Instelling
In which stage of escalation should you begin de-escalation techniques with a client? - ANSWER-In the very first stage, when it is clear your client has become agitated What situation or circumstance leads to higher chance of assault by a client? - ANSWER-Denying the client a service that they a...
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