Genesys Certification Practice Questions & Answers(RATED A+)

Services Layer provides an interface for Genesys components to which of the following? a. Database management systems b. T-Servers c. Tenants d. Switches - ANSWER a Which of the following includes all of the possible modes in which a Configuration Server can be deployed? a. Configuration Server Primary, Configuration Server Secondary b. Configuration Server Primary Master, Configuration Server Secondary Master, Configuration Server Proxy c. Configuration Server Primary Master, Configuration Server Secondary Backup, Configuration Server Proxy d. Configuration Server Master Primary, Configuration Server Master Backup, Configuration Server Proxy - ANSWER d What is the term used for the unique identifier that T-Server allocates to each interaction? a. Call ID b. Event ID c. Object ID d. Connection ID - ANSWER d A Configuration Server Proxy is required when deploying every Framework 8.0 solution. True or False? - ANSWER FALSE Genesys Administrator will run in a Java-based web application server, such as Apache Tomcat. True or False? - ANSWER FALSE Which of the following is a valid Genesys Topology? (Select 3) a. 1 Configuration Server, 2 Proxy Configuration Servers, 1 switch, 1 T-Server, 3 StatServers, 1 URS b. 2 Configuration Servers, 1 Proxy Configuration Server, 1 switch, 1 StatServer, 1 URS c. 1 Configuration Server, 3 switches, 1 T-Server, 1 StatServer, 1 URS d. 1 Configuration Server, 1 switch, 1 T-Server, 1 SIP server, 3 StatServers, 1 URS e. 3 Configuration Servers, 2 SIP Servers, 5 StatServers, 1 URS f. 1 Configuration Server, 1 switch, 1 T-Server, 1 StatServer, 5 URS - ANSWER a, d, f Which of the following is used to provision applications in Framework 8? a. Genesys Administrator b. iWD Manager c. Orchestration Server d. Interaction Server - ANSWER a When using the Framework 8 Installation Media, which of the following will NOT be deployed by the configuration wizards? a. Configuration Layer b. Management Layer c. Switch Objects