MSgt Ryan says, "This tool can help you recognize which processes are useful and those that are not. It is used to find out the needs of a stakeholder."
MSgt Ryan's comment BEST explains which tool can be utilized to clarify and validate organizational problems? CORRECT ANSWER Voice of the Custome...
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SNCOA LDR-303S Improving Organizations questions with correct answers
MSgt Ryan says, "This tool can help you recognize which processes are useful and
those that are not. It is used to find out the needs of a stakeholder."
MSgt Ryan's comment BEST explains which tool can be utilized to clarify and validate organizational problems? CORRECT ANSWER Voice of the Customer
Common Mind Traps to Avoid CORRECT ANSWER Initial Assumptions - Understand the importance of standardizing successful processes. Learn different methods to standardize processes to prevent processes from reverting back to the old way of doing business by using tools such as the Lean Daily Management System.
Identifying Causes & Solutions - Avoid identifying causes or solutions to the problem. This can be difficult to do, but if you allow yourself to think of causes or solutions this early on, it can bias your research and thought processes.
Lack of Team Diversity - Like minds think alike. It's best to have people from various backgrounds, experiences, and ranks to provide a diversity of thought to your problem solving efforts. Avoid groupthink and conformity bias. Do not be afraid to challenge status quos.
Addressing the Wrong Problem - Avoid problems that are based on biases, prior experience, opinions, faulty data, or concrete mental frameworks. This can cause you to chase a problem that doesn't exist.
Unclear Problem Statement - Avoid being vague in the problem you are addressing. Provide supporting data, details, and be clear when defining your problem. Ensure your problem statement does not include any causes or solutions to the problem. MSgt Green says, "This tool guarantees that everyone is working together to meet the goals of their leadership."
MSgt Green's comment BEST explains which tool can be utilized to clarify and validate organizational problems? CORRECT ANSWER Strategic Alignment and Deployment (SA&D)
Identifying openings in the marketplace, and isolating tendencies that will improve
your organization BEST describes which area of a SWOT analysis? CORRECT ANSWER Opportunities
systematic method used to ensure everyone in an organization is working effectively toward the same goals identified by senior leadership CORRECT ANSWER Strategic Alignment
listening to feedback or considering what end users are saying about a product or service that is being provided CORRECT ANSWER Voice of Customer
requires leaders to walk around their work centers and document what is happening versus what should be happening CORRECT ANSWER Go and See
process allows you to create a detailed visualization of all steps in your work process CORRECT ANSWER Value Stream Mapping
a framework used to evaluate an organization's competitive position and to develop
strategies by assessing internal and external factors CORRECT ANSWER SWOT Analysis
clearly and concisely defines where the problem is occurring, who it affects, and the impact it has on the organization CORRECT ANSWER Problem Statement
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