COMM 226 FINAL EXAM QUESTIONS AND ANSWERS COMLETE
UPDATE Concordia University
Chapter 1
According to Porter's model of business activities, are interactions across value
activities. Select one:
a. support activities
b. linkages Correct
c. value-additions
d. margins
Ben is in charge of the delivery process at a local store. After going through the week's delivery schedule, he
calls his team and assigns territories for each individual. He contacts the supervisor to arrange the necessary
transport. Whichactivity of the value chain is Ben executing?
Select one:
a. operations
b. outbound logistics
c. inbound logistics
d. marketing
determines the structure, features, and functions of every information
system.Select one:
a. Differentiation strategy
b. Organizational culture
c. Competitive strategy
d. Organizational objective
is the ability to make and manipulate models.
Select one:
a. Abstract reasoning
b. Experimentation
c. Collaboration
d. Systems thinking
is the ability to model the components of a system and to connect the inputs and outputs among
thosecomponents into a sensible whole, one that explains the phenomenon observed.
Select one:
a. Abstract reasoning
b. Systems thinking
c. Experimentation
d. Systems collaboration
Staples sells office supplies and machines, furniture, and technology and business services both in stores and
online. It sells every kind of stationery that one can imagine. It has over 2,000 stores worldwide in 26 countries.
This is most likely an example of a .
Select one:
a. focused cost leadership strategy
b. focused differentiation strategy
c. industry-wide differentiation strategy
d. industry-wide cost leadership strategy
The intensity of Porter's five forces model determines .
Select one:
a. how to achieve a monopoly in the
marketb. the exit strategy of a firm
c. the exact number of customers a company will have
,d. how sustainable an industry's profitability will be
Which activity of the value chain includes ordering and receiving raw materials for
manufacturing?Select one:
a. outbound logistics
b. operations
,c. marketing
d. inbound logistics
Which of the following is a support activity in the value chain?
Select one:
a. helping customers use a product
b. receiving inputs for production
c. distributing products to buyers
d. negotiating prices with vendors
Which of the following statements regarding an information system is
true?Select one:
a. It can use only a single business process.
b. It is synonymous with business processes.
c. It stores and retrieves data.
d. It does not produce data, but merely retrieves it.
Chapter 3
A megabyte is equal to .
Select one:
a. 1,024 bytes
b. 1,024 TB Incorrect
c. 1,024 GB
d. 1,024 KB
A is a notation used to define a data element, for display or other purposes, in Web
pages.Select one:
a. IP address
b. domain
c. WNIC
d. HTML tag Correct
are programs that run on a server-tier computer and that manage HTTP traffic by sending and
receiving Web pages to and from clients.
Select one:
a. Web servers Correct
b. URLs
c. Protocols
d. DSLs
consist(s) of electronic components and related gadgetry that input, process, output, and store
dataaccording to instructions encoded in computer programs.
Select one:
a. Hardware Correct
b. Software
c. Programs
d. Operating systems
is the process by which multiple operating systems share the same
hardware. Select one:
a. Additive manufacturing
b. Dual-core processing
c. Hyperlinking
d. Virtualization Correct
serve as your gateway to the Internet by providing you with a legitimate Internet
address.Select one:
a. Routers Incorrect
, b. Modems
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