This is a summary for the exam of the course Human Resource Management taught in the second year of International Business . It contains a summary of the chapters 1,4,5,6,8,9,10 of the book Human Resource Management by Gary Dessler.
HR Management 15th Edition Dessler Chapter 1-3 questions with correct answers With Complete Solution
Samenvatting Human Resource Management, Global Edition, ISBN: 9781292152103 International Business - Human Resource Management Year 2
All key words People Management
Alles voor dit studieboek (12)
Geschreven voor
Hanzehogeschool Groningen (Hanze)
International Business and Management Studies
Human Resources Management
Alle documenten voor dit vak (5)
6
beoordelingen
Door: kkoksito1 • 3 jaar geleden
Door: bramjolink • 4 jaar geleden
Door: Hanien • 4 jaar geleden
Door: charlottemiedema • 5 jaar geleden
Door: tagroningen • 5 jaar geleden
There are sooo many typos and mistakes made. A lot of terms are written wrong (I'm talking about >30 of them, it's not just a few tho).
Door: verahakman • 5 jaar geleden
Verkoper
Volgen
cxxnxx
Ontvangen beoordelingen
Voorbeeld van de inhoud
2019
Human Resource
Management
IB YEAR 2 PERIOD 1
,CONTENT
Introduction to Human Resource Management 2
Job Analysis and Talent Management Process 7
Personnel Planning and Recruiting 10
Employee Testing and Selection 14
Interviewing Candidates 19
Training and Developing Employees 22
Performance Management and Appraisal 29
Managing Careers and Retention 33
2
,INTRODUCTION TO HUMAN
RESOURCE MANAGEMENT
WHAT IS HUMAN RESOURCE MANAGEMENT?
Human Resource Management: process of acquiring, training, appraising, and compensating
employees, and attending to their labor relations, health and safety, and fairness concerns
- Concepts and techniques managers need to perform:
- Conducting job analyses (determining the nature of each employee’s job)
- Planning labor needs and recruiting job candidates
- Selecting job candidates
- Orienting and training new employees
- Managing wages and salaries (compensating employees)
- Providing incentives and benefits
- Appraising performance
- Communicating (interviewing, counseling, disciplining)
- Training employees, and developing managers
- Building employee relations and engagement
- Managers should know about:
- Equal opportunity and affirmative action
- Employee health and safety
- Handling grievances and labor relations
- HRM is important to all managers:
- Avoid personnel mistakes
- Improve profits and performance
- You may spend some time as an HR manager
- HR for small businesses: you may end up as your own HR manager
- Line and staff aspects of HRM:
- Authority: right to make decisions, direct other’s work, and give orders
- Line Authority: traditionally gives managers the right to issue orders to other
managers or employees
- Staff Authority: gives manager the right to advise other managers or employees
- Line Manager: manager who is authorized to direct the work of subordinates and is
responsible for accomplishing the organization’s tasks
- Staff Manager: manager who assists and advises line managers (e.g. purchasing or
human resource management)
- Line manager’s HRM responsibilities:
- Placing the right person in the right job
- Starting new employees in the organization (orientation)
- Training employees for jobs that are new to them
- Improving the job performance of each person
3
, - Gaining cooperation and developing smooth working relationships
- Interpreting the company policies and procedures
- Controlling labor cost
- Developing the abilities of each person
- Creating and maintaining departmental morale
- Protecting employees’ health and physical conditions
- Typical jobs:
- Recruiters: maintain contacts within community and perhaps travel extensively to
search for qualified job applicants
- Equal Employment Opportunity (EEO) Representatives or Affirmative
Action Coordinators: investigate and resolve EEO grievances, examine
organizational practices for potential violations, and compile and submit EEO reports
- Job Analysts: collect and examine information about job duties to prepare job
descriptions
- Compensation Managers: develop compensation plans and handle the employee
benefits program
- Training Specialists: plan, organize, and direct training activities
- Labor Relations Specialists: advise management on all aspects of union-
management relations
- New approaches to organizing HR:
- “Shared services” (or “transactional”) arrangements: establish centralized HR units
whose employees are shared by all the companies’ departments to assist the
departments line managers in HR matters
- Specialized corporate HR teams: assist top management in top-level issues such as
developing personnel aspects of the company’s long-term strategic plan
- Embedded HR teams: HR generalists assigned to functional departments
- Centers of expertise: specialized HR consulting firms within the company
TRENDS SHAPING HRM
- Workforce demographics and diversity trends
- Trends in how people work: service jobs, on-demand workers, human capital
- Globalization trends
- Economic trends
- Technology trends: social media, mobile applications, gaming, cloud computing, data
analytics
4
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
√ Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, Bancontact of creditcard voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper cxxnxx. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €6,49. Je zit daarna nergens aan vast.
