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SHRM CP Test Questions And Answers Latest Update
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SHRM CP Test Questions And Answers LatestUpdate
How does an organization's adoption of the Global Reporting Initiative Standards for reporting corporate social
responsibility (CSR) performance benefit HR?
A) The standards enable comparison of different organizations' CSR performance.
B) The primary focus of the standards is on the social (or HR-related) aspects of the triple bottom line.
C) The standards' general nature allows for them to be customized to organizational needs.
D) The standards lay out a step-by-step pathway to achieve sustainability. - correct answers A) The standards enable
comparison of different organizations' CSR performance.
A successful beverage production company controls key activities in its value chain so that they can maintain
uninterrupted production; this is the key to their profitability. Which actions should HR recommend managers focus on
to assist in the organization creating value?
A) Implementing cross-training and job rotation strategies
B) Creating a strong research and development department
C) Implementing a product knowledge training program
D) Decentralizing decision making for greater efficiency - correct answers A) Implementing cross-training and job
rotation strategies
What is the process where two or more parties work together to reach an agreement on a matter?
,A) Negotiation
B) Strategic planning
C) Meeting of the minds
D) Performance evaluation - correct answers A) Negotiation
What is a global mindset?
A) The ability to encourage others with diverse backgrounds to see one's own perspective as the correct one
B) The belief that all other cultures and identity groups are really no different from one's own
C) The ability to learn other languages
D) The ability to take an international, multidimensional perspective that is inclusive of other cultures, perspectives, and
views - correct answers D) The ability to take an international, multidimensional perspective that is inclusive of other
cultures, perspectives, and views
In a conversation outside of work, an accounts payable supervisor shares with an HR professional secondhand reports
about another employee's marital problems. Which approach should the HR professional take?
A) Approach the employee in question independently and offer counseling.
B) Advise the supervisor not to engage in gossip.
C) Refrain from participating in or correcting the behavior.
,D) Ask if the employee is having performance issues. - correct answers B) Advise the supervisor not to engage in gossip.
Technology now encompasses most business activities. Which areas of HR practice can technology support?
A) Primarily training
B) Primarily legal compliance
C) Nearly every HR functional area
D) Just the administrative HR areas - correct answers C) Nearly every HR functional area
Which part of the organization has primary responsibility for bringing in revenue?
A) Research and development
B) Operations
C) Marketing and sales
D) Information technology - correct answers C) Marketing and sales
Which is the best way to demonstrate the impact of an organizational effectiveness and development initiative?
A) Measuring change over the course of the initiative
B) Monitoring social media activity related to the initiative
, C) Surveying employee attitudes toward the initiative
D) Tying the initiative to employee turnover - correct answers A) Measuring change over the course of the initiative
What do judgmental forecasting, trend and ratio analysis projections, and turnover analysis all assist an HR professional
in predicting?
A) Learning and development costs
B) Marketplace conditions
C) Cost-benefit analyses
D) Future staffing needs - correct answers D) Future staffing needs
When would a return on investment (ROI) analysis be an effective metric?
A) When an investor is seeking information about a company's financial health
B) When an HR function wants to confirm that it is complying with legal and regulatory requirements
C) When an organization wants to compare its productivity with that of similar competitors
D) When a function is seeking budget to hire new staff - correct answers D) When a function is seeking budget to hire
new staff
Which is an accurate statement about employment at-will?
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