MGMT 300 Midterm || QUESTIONS AND ANSWERS SOLVED 100% CORRECT!!
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MGMT 300
organizational behavior (OB) correct answers field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in an organization
interdisciplinary nature of OB correct answers theories and concepts in OB are drawn from a wide var...
MGMT 300 Midterm || QUESTIONS AND ANSWERS
SOLVED 100% CORRECT!!
organizational behavior (OB) correct answers field of study devoted to understanding,
explaining, and ultimately improving the attitudes and behaviors of individuals and groups in
an organization
interdisciplinary nature of OB correct answers theories and concepts in OB are drawn from a
wide variety of disciplines
-industrial & organizational psychology
-sociology
-economics
-social psychology
does OB matter? correct answers studies show that improving management practices by one
standard deviation is associated with...
-decrease in turnover
-increase in sales
-increase in market value
-increase in profits
rule of 1/8th correct answers only 12% or 1/8th of organizations recognize and improve
management practices
-1/2 won't believe connection between how they manage and profits --> 1/2 of those people
that see the connection will only make one change --> 1/2 will persist with OB practices to
see economic benefit
intuition correct answers gut feelings
what feels right to me; what makes sense to me
systematic study correct answers a pursuit of knowledge through a step-by-step approach
-problem identification, literature review, hypotheses, data collection, data analysis,
conclusion
*OB seeks to replace intuitive explanations with systematic study
quantitative research methods correct answers quantitative research: conducted to determine
patterns (correlations) among variables
ex: surveys, lab studies, archival research, meta analyses
PROS: easy to compare across different respondents, able to establish causality, less
susceptible to bias
CONS: difficult to answer survey questions, less "convincing"
, qualitative research methods correct answers qualitative research: researchers observe
organizations and organizational members and develop theories based on their observations
ex: case studies, interviews, participant observation
PROS: practical relevance for managers, easily applied and discussed
CONS: potential for bias, difficult to determine causality, can be less generalizeable
contingency approach correct answers involves management tools and techniques in a
situationally appropriate manner
task performance correct answers employee behaviors that are directly involved in the
transformation of organizational resources into the goods and services that the organization
produces
1. routine
2. adaptive
3. creative
-ex. waitress ---> take order, serve food, react to choking, fire
citizenship behavior correct answers voluntary activities that may or may not be rewarded but
that contribute to the organization by improving the overall quality of the setting in which
work takes place
-behavior that is not in job description
-voluntary --> not evaluated or rewarded
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