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BUAD 309 Chapter 1 | Questions, Answers and Rationales
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BUAD 309 Chapter 1 | Questions, Answers and Rationales ________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations A) Assistants B) Managers C) Secretaries D) Interns E) Apprentices Managers are defined as people who oversee the...

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BUAD 309 Chapter 1


________ are defined as people who oversee the activities of others and who are
responsible for attaining goals in organizations

A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices

Managers are defined as people who oversee the activities of others and who are
responsible for attaining goals in organizations. They make decisions, allocate
resources, and get work done by other people.

Sally Mitchell works as a manager at an environmental organization. She is currently
working on a global warming project and decides what tasks related to creating
awareness about the issue need to be done. In addition, she is also deciding which
members of her team will work on engaging with the public and which will work on
lobbying with the government. She is also assigning people as team members to ensure
that tasks are undertaken on time. Which of the following categories of functions is
Mitchell undertaking?

A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning

Managers are responsible for designing an organization's structure. This function is
called organizing. It includes determining what tasks are to be done, who is to do them,
how the tasks are to be grouped, who reports to whom, and where decisions are to be
made.

Johanna Reid, a campaign manager at a child rights organization, recently started
working on an illiteracy project. During the project, she needs to motivate team
members to attain their project milestones and direct them through different phases of
the project. Which of the following kinds of functions will these tasks be covered under?

A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading

,The leading function of managers involves motivating employees, directing their
activities, selecting the most effective communication channels, or resolving conflicts
among members.

Lesley Torres is a project manager for the campaign "Action against Deforestation in
Indonesia". She recently faced a glitch when the campaign could not be launched
publicly according to schedule. Torres monitored the schedule to find the cause of the
delay, before speeding up the implementation process by allocating more members for
the implementation phase. By doing this, which of the following functions is she
performing?

A) controlling
B) planning
C) formulating
D) leading
E) organizing

To ensure things are going as they should, management must monitor the
organization's performance and compare it with previously set goals. If there are any
significant deviations, it is management's job to get the organization back on track.
Tasks which involve monitoring, comparing, and potential correcting are part of the
controlling function.

Which of the following functions do managers undertake as part of planning functions?

A) defining and organization's goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing strategies to coordinate tasks

The planning function encompasses defining an organization's goals, establishing an
overall strategy for achieving those goals, and developing a comprehensive set of plans
to integrate and coordinate activities.

According to Henry Mintzberg, a factory supervisor giving a group of high school
students a tour of the plant may be termed as a ________.

A) leader
B) figurehead
C) resource allocator
D) negotiator
E) disturbance handler

According to Henry Mintzberg, a figurehead is a symbolic head who is required to
perform a number of routine duties of a legal or social nature.

, Ellen Ortiz works as a sales manager at a telecom firm. The company has recently
launched a new product in the market. Her work in the next few weeks involves sharing
knowledge about the product with her team members. She will also need to inspire
them to reach their sales targets, and clarify any doubts about the new product. Which
of the following roles is Ortiz playing?
A) leader

A leadership role comprises hiring, training, motivating, and disciplining employees.

Regina George works as a campaign manager in a not-for-profit organization in
Hampshire. For the upcoming campaign against genetic engineering, she is networking
with managers who are working on the issue of food safety. Through her network of
contacts, she strives to gain information about the stakeholders in the food industry and
other lobby groups. Which of the following roles is George most likely to be playing
according to Mintzberg's classification of managerial roles?

A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocator

The liaison role involves maintaining a network of contacts who provide favors and
information.

Annette Simpson works for a fashion house in Paris and is preparing for the company's
upcoming line of winter clothing. She is currently researching online to know what is in
vogue this season. In addition, she is also networking with contacts from the press and
fashion magazine editors to understand the changing tastes of consumers. Which of the
following roles is Simpson playing according to Mintzberg's classification of managerial
roles?

A) figurehead
B) leader
C) symbol head
D) monitor
E) spokesperson

According to Mintzberg's classification of managerial roles, the monitor role comprises
collecting information from external organizations and institutions, typically by scanning
the news media, talking with other people to learn about changes in the public's tastes,
what competitors may be planning, and so forth.

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is
to transmit information received from outsiders or from other employees to members of
the organization.

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