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BUAD 309 Chapter 14 | Answered with complete solutions ________ is defined as a process that begins when one party perceives another party has or is about to negatively affect something the first party cares about. A) Problem solving B) Assessment C) Conflict D) Negotiation E) Collective bargain...

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  • 5 september 2024
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BUAD 309 Chapter 14


________ is defined as a process that begins when one party perceives another party
has or is about to negatively affect something the first party cares about.

A) Problem solving
B) Assessment
C) Conflict
D) Negotiation
E) Collective bargaining

Conflict is defined as a process that begins when one party perceives another party has
or is about to negatively affect something the first party cares about.

Conservationists have had a perpetual conflict with the government of the United States
over the fast and rampant depletion of the earth's natural resources. They argue that the
United States must reduce its consumption level significantly to rectify this problem.
Which of the following, if true, would most strengthen the conservationists' argument?

A) The United States has been conserving forests for several years.
B) Most countries have not taken any measures to reduce their consumption levels of
natural resources.
C) There are several countries that have more requirements for resources than the
United States.
D) The United States accounts for one-third of the total world resource consumption.
E) New resource deposits are constantly being discovered.

The fact that the United States has been conserving forests for several years has
nothing to do with the conservationists' argument. Neither does the fact that there are
several countries that have more requirements for resources than the United States nor
the fact that new deposits are being discovered. The fact that most countries have not
taken any measures to reduce the consumption level does not provide support for the
conclusion. The fact that the United States consumes one third of all resources used in
the world supports the conclusion as the United States cannot increase consumption to
more than one third of the world's resources or they risk depleting the earth's resources
even faster.

According to the traditional view of conflict, all conflict is ________.

A) harmful and must be avoided
B) natural and helps generate discussion
C) necessary and improves creativity of a group
D) healthy and improves productivity
E) rational and cannot be avoided

,The traditional approach to conflict assumed all conflict was harmful and must be
avoided.

According to the ________ view of conflict, conflict can be a positive force in a group
and some conflict is absolutely necessary for a group to perform effectively.

A) resolution focused
B) traditional
C) managed
D) interactionist
E) transactional

The interactionist view of conflict encourages conflict on the grounds that a harmonious,
peaceful, tranquil, and cooperative group is prone to becoming static, apathetic, and
unresponsive to needs for change and innovation.

According to the interactionist's perspective, a group that functions without conflict is
________.

A) living up to behavioral standards
B) prone to becoming static and apathetic
C) the most productive
D) most likely to be responsive to the need for change and innovation
E) a rare phenomenon

The interactionist view of conflict encourages conflict on the grounds that a harmonious,
peaceful, tranquil, and cooperative group is prone to becoming static, apathetic, and
unresponsive to needs for change and innovation.

According to the interactionist view, ________ conflicts support the goals of the group
and improve its performance.

A) formal
B) informal
C) functional
D) evaluative
E) reactive

The interactionist view does not propose that all conflicts are good. Rather, functional
conflict supports the goals of the group and improves its performance and is, thus, a
constructive form of conflict. A conflict that hinders group performance is a destructive
or dysfunctional conflict.

With reference to the interactionist view of conflict, conflict that relates to the content
and goals of work is called ________ conflict.

, A) job
B) task
C) relationship
D) process
E) communication

Task conflict relates to the content and goals of the work. Low to moderate levels of
task conflict stimulate discussion of ideas. Task conflict is related to positive outcomes
only when all members share the same goals and have high levels of trust.

Conflicts related to how the work gets done are called ________ conflicts.

A) communication
B) task
C) job
D) relationship
E) process

Process conflict relates to how the work gets done.

Which of the following statements is true regarding task conflicts?

A) Task conflicts relate to how the work gets done.
B) Task conflicts are almost always dysfunctional.
C) Task conflict focuses on interpersonal relationships.
D) Task conflict won't benefit groups performing routine tasks.
E) Task conflicts hinder creativity and innovation.

Task conflict relates to the content and goals of the work. Low to moderate levels of
task conflict stimulate discussion of ideas. Task conflicts relate positively to creativity
and innovation. Groups performing routine tasks that don't require creativity won't
benefit from task conflict.

For process conflict to be productive, it must be ________.

A) kept high
B) kept low
C) kept at moderate-to-high levels
D) kept at moderate levels
E) subject to managerial control

Low levels of process conflict and low to moderate levels of task conflict can be
functional, but only in very specific cases. For process conflict to be productive, it must
be kept low.

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