GOOGLE IT SUPPORT PROFFESIONAL CERTIFICATE EXAM LATEST VERSION – REAL EXAM QUESTIONS – A GRADE
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GOOGLE IT SUPPORT PROFFESIONAL CERTIFICATE EXAM LATEST VERSION – REAL EXAM QUESTIONS – A GRADE
What is the definition of Sudo? - Answer-Superuser do
What makes processes work automatically? - Answer-automation
In the Linux distribution, what command installs an application? - Answer-'ap...
GOOGLE IT SUPPORT PROFFESIONAL
CERTIFICATE EXAM LATEST VERSION –
REAL EXAM QUESTIONS – A GRADE
What is the definition of Sudo? - Answer-Superuser do
What makes processes work automatically? - Answer-automation
In the Linux distribution, what command installs an application? - Answer-'apt'
What command is used in Ubuntu for package installs? - Answer-'apt'
What is the ability to diagnose and resolve a problem? - Answer-troubleshooting
What's the first thing to do in troubleshooting? - Answer-Ask questions
What is the isolate the problem method? - Answer-It's meant to shrink the cope of your
problem, so that you can continually isolate the problem, you'll eventually end up at the
root cause
What is root cause? - Answer-It's the main factor that's causing a range of issues
When trying to resolve issues, which step should you start with? - Answer-the quickest
What are the two troubleshooting pitfalls you should avoid? - Answer-#1: Going into
auto pilot
#2: Not finding the root cause
What is a common way of documenting an issue? - Answer-tickets
What are issues with systems that weren't caused by an external source called? -
Answer-bugs
What is protocol? - Answer-Protocol is a defined set of standards that computers must
follow in order to communicate properly
What are the five layers that make up the TCP/IP 5 Layer Network Model? - Answer-
Application
Transport
Network
Data Link
Physical
,What does the physical layer represent? - Answer-The physical layer represents
physical devices that interconnect computers
What is the data link (network interface/network access) layer responsible for? -
Answer-It's responsible for defining a common way of interpreting signals, so network
devices can communicate
What is the most common protocol at the data link layer? - Answer-Ethernet
What are other terms is the data link layer referred to as? - Answer-network interface
and network access layer
What standards also define a protocol responsible for getting data to nodes on the
same network or link? - Answer-Ethernet standards
What layer allows different networks to communicate with each other through routers? -
Answer-The network layer
What is the internetwork? - Answer-A collection of networks to communicate with each
other through devices known as routers
What is a collection of networks that communicate with each other through devices
known as routers? - Answer-internetwork
What is the most common protocol used in the network (internet) layer? - Answer-IP or
internet protocol
What is the heart of the internet and most small networks around the world? - Answer-
IP
Network software is usually divided into what two categories? - Answer-client and
server
Which software is usually divided into two categories, client and server? - Answer-
network
What is Information Technology (IT)? - Answer-IT is the use of digital technology to
store and process data into useful information
What is the digital divide? - Answer-The difference between those who are
digitally/technically literate and those who are not
What is the most commonly used keyboard layout? - Answer-QWERTY
Who invented punch cards? - Answer-Joseph Jacquard
, Who and what reinvented the textile industry? - Answer-Joseph Jacquard and his
invention of the punch card
Punch cards were the first __________ system used for machines. - Answer-Binary
How did punch cards store data? - Answer-In the holes
Who developed the first algorithm for the analytical machine? - Answer-Ada Lovelace
What is an algorithm? - Answer-A series of steps that solves specific problems
What was the first example of computer programming? - Answer-An algorithm
Why was the Analytical engine considered the first general purpose computing machine
in history? - Answer-Because of the discovery of programmable algorithms
What is cryptography? - Answer-The act of writing and solving codes
Cryptography plays a role in ____ communication. - Answer-secure
The enigma machine was a ___ military invention. - Answer-German
Who played a key role in cracking the enigma machine? - Answer-Alan Turning
What are magnetic tapes? - Answer-magnetic tape magnetizes data onto a tape, like
vinyl records
What do vacuum tubes do? - Answer-control electricity voltage
What was one of the earliest forms of general purpose computers? - Answer-The
ENIAC
The ENIAC was one of the earliest forms of _________ _________ computers. -
Answer-general purpose
Who invented the compiler? - Answer-Admiral Grace Hopper
What does the compiler do? - Answer-translates human language via a programming
language into machine code
What was the first computer to implement a graphical user interface that used icons, a
mouse, and a window? - Answer-The Xerox Alto
The Xerox Alto was the first computer to implement what? - Answer-a graphical user
interface that used icons, a mouse, and a window
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