Dutch Bros. Manifesto UPDATED
ACTUAL Questions and CORRECT
Answers
Kicker is made of: - CORRECT ANSWER✔✔- Irish Cream Syrup, Espresso and Kick Me
Mix
Annihilator is made of: - CORRECT ANSWER✔✔- Chocolate Macadamia Nut Syrup,
Espresso and Kick Me Mix
Cocomo is made of: - CORRECT ANSWER✔✔- Coconut Syrup, Espresso and Chocolate
Milk
Caramelizer is made of: - CORRECT ANSWER✔✔- Caramel Sauce, Espresso and
Chocolate Milk
White Mocha is made of: - CORRECT ANSWER✔✔- White Chocolate Sauce, Espresso and
Chocolate Milk
Double Torture is made of: - CORRECT ANSWER✔✔- Vanilla Syrup, Extra Double Shot of
Espresso and Chocolate Milk
911 is made of: - CORRECT ANSWER✔✔- Irish Cream Syrup, Six Shots of Espresso and
Kick Me Mix
What are the drink bases? - CORRECT ANSWER✔✔- Mocha, Latte, Breve, Hot Chocolate,
Freeze, Frost, Tea, Chai, Rebel, Cold Brew, Americano, Soda, Lemonade
When a customer orders their drink "extra sweet," you... - CORRECT ANSWER✔✔- Add
one additional flat scoop of flavor. For every "extra" add one more.
Sugar-free syrup:
,When a hot or iced drink is ordered with sugar-free syrup... - CORRECT ANSWER✔✔- It
receives one flat scoop. (It is more potent than the sugar-free sauces).
Sugar-free sauces:
When a hot or iced drink is ordered with sugar-free sauce... - CORRECT ANSWER✔✔- It
receives two flat scoops. (They are less potent than sugar-free syrups).
If you are making a hot or iced drink that needs both sugar-free syrup and sugar-free sauce... -
CORRECT ANSWER✔✔- The drink receives 1 scoop of sugar-free syrup, and one scoop of
sugar-free sauce.
Always put the sauce or syrup in the cup with the espresso... - CORRECT ANSWER✔✔-
Before adding the milk so that the flavor blends consistently throughout the drink.
Fruit flavors have more acidity, which can cause... - CORRECT ANSWER✔✔- Curdling in
hot milk. A best practice is to always follow the proper order of operations when building a
drink: flavor, shots, milk.
When adding a fruit flavor to a hot chocolate or steamer... - CORRECT ANSWER✔✔- Add
the flavor to the cold milk in the steam pitcher prior to steaming.
Proper order to building a drink: - CORRECT ANSWER✔✔- Flavor - Shots - Milk
Honey: 1 scoop equals: - CORRECT ANSWER✔✔- 3 honey packets
Sugar: 1 scoop equals: - CORRECT ANSWER✔✔- 4 sugar packets
If you are mixing multiple flavors... - CORRECT ANSWER✔✔- Slip all flavors evenly.
Dutch Chocolate Milk: - CORRECT ANSWER✔✔- Chocolate milk blend, secret ingredient
to making mochas and hot chocolates.
,Kick Me Mix - CORRECT ANSWER✔✔- Half-and-half (Kickers, Annihilators, Sugar-Free
Mochas, and 911s or other breves).
2% Milk - CORRECT ANSWER✔✔- Base for any latte.
Nonfat Milk - CORRECT ANSWER✔✔- Used for lighter versions of drinks.`
Soy, Coconut, Almond Milk - CORRECT ANSWER✔✔- Dairy alternatives.
Dutch Freeze Mix - CORRECT ANSWER✔✔- Whole milk, for Dutch Freeze.
Vanilla Ice Cream Mix - CORRECT ANSWER✔✔- Base for Frosts.
Heavy Whipping Cream - CORRECT ANSWER✔✔- Creamer option (Keto Americanos and
Keto Cold Brews).
If a customer requests 1% milk, our standard go-to is... - CORRECT ANSWER✔✔- 1/2
nonfat and 1/2 2% milk.
If a customer requests whole milk... - CORRECT ANSWER✔✔- Ask and educate that we
can split 1/2 non fat, and 1/2 kick me mix to create a close alternative.
If a customer orders a drink that is skinny and it is traditionally made with chocolate milk... -
CORRECT ANSWER✔✔- You will make it with 1/2 chocolate milk and 1/2 nonfat milk.
If a customer orders a drink that is skinny and it is traditionally made with 2% or Kick Me
Mix... - CORRECT ANSWER✔✔- You will now make it with nonfat milk.
If a customer orders a drink sugar-free that is traditionally made with our chocolate milk... -
CORRECT ANSWER✔✔- The default milk is Kick Me Mix, unless an alternative milk
choice is specified.
, If a customer orders a drink sugar-free that is already made with white milk... - CORRECT
ANSWER✔✔- Then the milk stays the same as what the recipe originally calls for, unless the
customer specifies otherwise.
If a customer orders a skinny sugar-free drink... - CORRECT ANSWER✔✔- Then the default
milk is nonfat.
If a customer orders a "Why Bother"... - CORRECT ANSWER✔✔- This means that the
drink is made of nonfat, sugar-free, and decaf. Always "ask and educate" to make sure the
customer is getting exactly what they are looking for.
Nonfat, 2% and Kick Me Mix have... - CORRECT ANSWER✔✔- No added sugars, but do
contain naturally occurring sugars.
Nonfat milk has the... - CORRECT ANSWER✔✔- Fewest amount of calories, but has just as
much naturally occurring sugar as 2% and whole milk.
Kick Me Mix has the... - CORRECT ANSWER✔✔- Highest fat content, but the lowest
naturally occurring sugar content.
Heavy whipping cream is a... - CORRECT ANSWER✔✔- High-fat, low-carb option that is
best used as a creamer in Cold Brews, and Americanos.
Regular Mocha: - CORRECT ANSWER✔✔- Espresso + Chocolate Milk
Skinny Mocha: - CORRECT ANSWER✔✔- Espresso + 1/2 Chocolate Milk + 1/2 Nonfat
Milk
Nonfat Mocha: - CORRECT ANSWER✔✔- Flat Scoop Chocolate Sauce + Espresso +
Nonfat Milk
Sugar-Free Mocha: - CORRECT ANSWER✔✔- Two Scoops SF Chocolate Sauce + Espresso
+ Kick Me Mix
