PSY 645 Exam 1 UPDATED ACTUAL Questions and CORRECT Answers
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PSY 645
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PSY 645
PSY 645 Exam 1 UPDATED ACTUAL
Questions and CORRECT Answers
Tilly (2002) - CORRECT ANSWER- 4 tiers of problem solving (moving away from
medical model, which waits until problem is severe to catch it)
1. Consultation with teachers and parents
2. Consultation with other resources
3. Consultat...
PSY 645 Exam 1 UPDATED ACTUAL
Questions and CORRECT Answers
Tilly (2002) - CORRECT ANSWER- ✔✔4 tiers of problem solving (moving away from
medical model, which waits until problem is severe to catch it)
1. Consultation with teachers and parents
2. Consultation with other resources
3. Consultation with extended problem-solving team
4. IEP consideration
Caplan Roles - consultant - CORRECT ANSWER- ✔✔person who is responsible for guiding
the consultative relationship (can be internal or external; often an expert)
Caplan Roles- consultee - CORRECT ANSWER- ✔✔person who works with consultant to
solve the problem (teacher)
Caplan Roles - Client - CORRECT ANSWER- ✔✔target of consultative process (student)
Caplan background - CORRECT ANSWER- ✔✔Caplan was a psychiatrist who wanted to
make large patient:staff:administrator ratio more efficient
-the model has analytic constructs, which dates it, but has basic principles that still apply
-wanted tiers of consultative feedback that were 1.) non-coercive 2.) consultee-focused 3.)
viewed consultation as a learned skill 4.) explicit in nature
Client-Centered Consultation - CORRECT ANSWER- ✔✔goal: develop a unique plan to
work with a specific student
-it's about one student
Consultee-Centered Consultation - CORRECT ANSWER- ✔✔goal: develop skills in a direct
service provider so they are better prepared to work with clients
-it's about the teacher
-impacts the teacher, which then impacts their current and future students
, Program-Centered Administrative Consultation - CORRECT ANSWER- ✔✔goal: develop an
action plan for administrative policy that will affect a specific program
-it's about the school and current programming
-impacts multiple teachers, which impacts multiple sets of current students
Consultee-Centered Administrative Consultation - CORRECT ANSWER- ✔✔goal: develop
problem-solving skills in context and sound policy
-it's about the school/district's skill development
-impacts multiple administrators, which impacts current and future students of whole school
Theoretical Assumptions in Caplan's MHC - CORRECT ANSWER- ✔✔Consultee-centered
vision assumes that consultees lack
1.) lack knowledge
2.) lack skill
3.) lack objectivity
4.) lack confidence
"Let me help you do a better job with your students" vs. "Let me help the student"
Steps in Caplan/MHC Consultative Process - CORRECT ANSWER- ✔✔similar to problem-
solving model
1. Establish cooperative relationship
2. identify and analyze the problem
3. intervention development and implementation
4. follow up and evaluation
Nature of Consultative Relationships Assumptions - CORRECT ANSWER- ✔✔1.)
consultants assume that the consultee lacks knowledge, skill, etc.
2.) consultee assumes that the consultant can fix the problem
Power Bases in Communication (Raven) - CORRECT ANSWER- ✔✔1.) coercive: people
change to avoid punishment
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