In deze samenvatting van het vak Business English, in de richting Event & Project Management aan de Arteveldehogeschool, vind je alles terug voor het examen! Hierin staan alle hoofdstukken van het vak. Unit 1,4,5 en 7, waarin zaken zoals Performance review, business proposal, negotiating, tenses......
English
Unit 1
1.4 presenting yourself
P15 Exercise 3A
Step 1 A. 7 (step 3) F. 8 (3)
B, C, D B. 4 (2) G. 2 (1)
Step 2 C. 1 (1) H. 3 (1)
E, G D. 3 (1) I. 5 (2)
Step 3 E. 5 (2) J. 6 (2)
A, F
Exercise 3B
1. E
2. F
3. C
4. H
5. A
6. G
7. D
8. B
1.1 workplace culture
Workplace culture:
Friendliness
Being yourself
Honesty
Deadlines stress
A way of working (flat/tall)
Involvement (small workplace)
Pressure to succeed
Hierarchy
P8 Exercise 5A
1. C
2. A
3. D
4. B
Pay structure: how you get paid, bases on factors
Pay rate: how much you get maid, its fixed rate
Exercise 5B
Pay structure, pay rate, minimum salary, dress code – type of clothes people are
expected to wear
Exercise 6
1
, 1. False – flat structure
2. False – value = norms, principles
3. True
4. False – pleasant, positive feeling
5. True
6. False – it can mean a flat company
7. False – how you think of a company
8. True – separate
9. True – to suit = to fit
Exercise 7
1. Values
2. Structure
3. Pay
4. Code
5. Flexibility
6. Strategy
7. Atmosphere
8. Image
1.2 employee retention
= to retain employees within the company by giving them extra advantages, to
stay within the company
P10 Exercise 1
1. Menial tasks
2. Sabbatical
3. Promotion
4. Work-life balance
5. Diverse work
Exercise 4
1. F– it has been extended to some junior bankers aswell
2. F– business casual
3. F– not important
4. T
5. F– job security comes above all except salary
6. T
1.3 Building relationships
P13 Exercise 7 (functional language)
1. B 5. F
2. D 6. A
3. E 7. C
Exercise 8
1. E 4. C
2. F 5. B
2
, 3. D 6. A
Ever heard of non-violent Example:
communication? Imagine a co-worker/classmate
Observations (what you see – I arrives late to a meeting
notice that…) How could you react?
Feelings (what you feel – I feel Try to follow the steps above
…)
Needs (what you need – I’d
prefer it if …)
Request (what you would like to
happen – could you Mabey… ?)
Grammar 1.2 Employee retention
At 5PM the baby will be crying. future continuous
Form: will + be + present continuous
By the time the sun sets, the baby will have gone to bed future perfect
simple
Form: will + have + past participle
Trick: the word ‘by’ in the sentence it implies a simple
P11 Exercise 6
1. Will be taking
2. Will have changed
3. Will have rested
4. Will be improving
5. Will be doing
6. Will have promoted
Exercise 7
1. Will you be looking for
2. Will have finished finished – you will not/won’t have finished
3. You will be doing
4. Will you have reached
1.5 A company news blog
P16 Exercise 1
1. The (from … work) 6 .To (talk … you)
2. Back (returning … to) 7. With (preparing … a)
3. Which (during …) 8. That (although … it)
4. For (providing … you) 9. Be (don’t … hesitate)
5. The (at … least) 10. If ( out … more)
Exercise 2A
1. Time off 5.Offering
2. Delighted 6. Hesitate
3
, 3. Chance 7. Link
4. Salary
Exercise 2B
Title/introducing Informing Concluding
Great news! The changes come We would
New opportunity into place next welcome any
for all staff! month. comments you
Why not take The company is might have about
advantage of an happy to …
exciting new announce that … Let us know if you
scheme? We are opening a wish to
new office in participate.
Ecuador. If you are
interested, please
contact …
Phrases with ‘be’
Be about to – he’s about to be a doctor
Be due to – she’s due to give birth in October
Be supposed to – I’m supposed to be in class on Monday morning
Be certain to – I’m certain to close the door before school
Be likely to – it’s cloudy outside, it’s likely to rain
Be to – Diana is to marry Charles/ I am to appear in court tomorrow
Exercise 3A – writing
Title/introducing
o Company sponsoring overseas volunteer projects
Informing
o Project idea – marine charity
o Australia
o Learn how to surf
o Great barrier reef
o Learn about marine life
o One moth to travel around the country afterwards
o Submit ideas before they finalise sabbatical
Concluding
o Please submit your ideas
o Next year’s sabbatical schedule to be finalise by end of moth
o Contact HR if interested
Exercise 3B – writing
Teacher answer:
Volunteer projects for sabbaticals
Want to take that sabbatical but don’t know how to arrange it? Then you are sure
to be delighted to learn that we are sponsoring sabbaticals next year which
involve overseas volunteer projects.
4
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