Complete Summary of the book and slides provided by Prof. Adelien Decramer - Making Organisations Work. All important names are also highlighted to keep a clear overview!
Well-structured, complete, includes visuals, and indications of what is more important for the exam!
Organisation Theory
Table of Contents
0 Introduction ............................................................................................................. 2
1 Looking Back in History ............................................................................................ 2
1.1 The Rational Approach ................................................................................................. 2
1.2 The Human Relations Movement ................................................................................. 4
1.3 Sources of Knowledge and Inspiration .......................................................................... 5
2 The Employee in the Organisation ............................................................................ 6
2.1 The Personality of the Employee .................................................................................. 7
2.2 The Individual Concept of Self ...................................................................................... 7
2.3 Values and Behaviour .................................................................................................. 7
2.4 Leadership Characteristics ............................................................................................ 9
2.5 The Happiness and Wellbeing of the Employee ........................................................... 10
2.6 Mindfulness ............................................................................................................... 12
3 Groups and Teams in the Organisation ....................................................................13
3.1 Groups....................................................................................................................... 13
3.2 Teams........................................................................................................................ 14
4 Organisational Structure, Culture and Climate .........................................................16
4.1 Structure ................................................................................................................... 17
4.2 Culture and Climate ................................................................................................... 22
5 Performance Management......................................................................................25
5.1 Planning, Following Up and Evaluating Organisational Performance ............................ 26
5.2 Planning, Follow Up and Evaluating the Performance of Employee through an Employee
Performance Management System ......................................................................................... 27
6 Challenges and Change ...........................................................................................33
6.1 Digitalisation ............................................................................................................. 33
6.2 Diversity .................................................................................................................... 34
6.3 Generations ............................................................................................................... 36
6.4 Employability ............................................................................................................. 36
1
, 0 Introduction
Organization = “A system of consciously coordinated activities or forces
of two or more persons”
Behavior of the:
▪ The employee (micro)
▪ The group (meso)
▪ The organization (macro)
Interdisciplinary approach: i.e. insights from different fields of study, such as organizational
theory, organizational behavior, sociology, psychology, social psychology, economic,
anthropology, business administration and human resource management → look at different
streams!
Example: 2 monkeys were paid unequally excerpt from Frans de Waal’s TED Talk
Typical example of interdisciplinary approach: idea or concept of fairness has a major
importance: When feeling like treated unequally → worse performance → fairness is
necessary because people have to perceive as they are treated fairly
1 Looking Back in History
“There is only 1 thing that keeps your company alive, that is: the people you work with. All the
rest is secondary. You have to motivate people and attract the best. Every single employee
can make a difference (…) People are the essence of an organization and nothing else.” By
Richard Branson from Virgin. → this quote is about selection, training, keeping people on
track… But is this the reality?
People experience work pressure etc. → this creates lower wellbeing of the employee and
could lead to lower performance of the organization
Organisations: (Daft, 2009)
huge impact on the world but there are so many different kinds of organizations (for profit,
not for profit, international, small, huge, multinational, local…) characteristics in common are:
1. Are social entities; they have goals and objectives;
2. Are designed as a system of consciously structured and coordinated activities;
3. Operate in connectedness with the external environment (adaptation to external
environment is crucial)
→ always look at the context (eg hospital)
1.1 The Rational Approach
Context: The turn of the 20th century marked
an interesting turning point for organizations
• Steam driven machines: performed same
tasks as the factory workers but in a different
way that lead to larger production
• Technological innovations
2
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
√ Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, Bancontact of creditcard voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper nspwls. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €7,49. Je zit daarna nergens aan vast.
