PGA PGM
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Latest notes & summaries PGA PGM
96% of dissatisfied customers will - Not complain directly to management. 
90% of dissatisfied customers will - Not return 
One unhappy customer will - tell nine others about the negative experience 
13% of unhappy customers will - Tell at least 20 other people about their experience 
Single variable most closely associated with long term profitability was - Relative perceived 
product quality- what customers defined as quality 
A moment of truth occurs - Any time a customer has an opportunity t...
PGA PGM Level 3 Test (Teaching & Coaching) Questions and Verified Answers | Already Scored 100% Correct | Grade A (2024 / 2025 Update) 
 
 
 
Question: 
what is the first step for the PGA club fitting model 
Answer: 
conduct a personal interview 
 
 
Question: 
why is it important to have students with similar skill and fitness levels, motivation and experience for group instruction? 
Answer: 
they are more likely to benefit than a group with abilities and interests that vary widely 
 
 
 
 
Que...
PGA PGM Level 3 Test (Teaching & Coaching) Practice Questions and Verified Answers | 100% Correct | Grade A (2024 / 2025 Update) 
 
 
 
Question: 
The new head professional has delegated to a veteran assistant the task of instituting A player development program. The assistant insists that the program had been previously tried by the former head professional and failed. What delegation strategy should the new head professional used to ensure the facility can implement a successful player develop...
PGA PGM Level 3 Test (Teaching & Coaching) (Latest 2024 / 2025 Update) Questions and Verified Answers | 100% Correct | Grade A 
 
 
 
Question: 
Should technology be used to help develop one model swing for all players? 
Answer: 
False 
 
 
Question: 
What should be established before introducing technology into the learning environment with a beginning golfer? 
Answer: 
The concept of how the clubs moves 
 
 
Question: 
What type of feedback does technology provide during practice? 
Answer: 
Au...
PGA PGM Level 2 Test (Teaching & Coaching) Questions and Verified Answers | 100% Correct | Grade A (2024 / 2025) 
 
 
 
Question: 
What does the stretch shortening cycle do? 
Answer: 
 It creates the powerful concentric contraction or explosive movement we find in most sports activities. 
 
 
Question: 
A private facility is planning a promotional activity to introduce their new player development program for attracting new senior players. This activity includes three lessons followed by a thre...
PGA PGM Level 2 Test (Teaching & Coaching) Questions and Verified Answers | 100% Correct | Grade A (2024 / 2025 Update) 
 
 
 
Question: 
A teacher shows frustration when a student incorrectly, to avoid this response in the future, the student focuses on improving the movement? 
Answer: 
 Negative reinforcement 
 
 
Question: 
When a training aid is used correctly, and skill performance suffers, where does the concurrent KP direct the student's attention? 
Answer: 
 Directing the student's a...
PGA PGM Level 2 Test (Teaching & Coaching) (Latest 2024 / 2025 Update) Questions and Verified Answers | 100% Correct | Grade A 
 
 
 
Question: 
What can a forward head position with rounded shoulders at address cause? 
Answer: 
 Over the Top Swing, Inability to maintain a proper spine angle throughout the swing 
 
 
Question: 
Which is an indication of an anterior tilt in the pelvis? 
Answer: 
 Inability to separate the upper and lower body during the swing 
 
 
Question: 
Chunking the shot is ...
PGA PGM Level 1 Test (Teaching & Coaching) Practice Questions and Verified Answers | 100% Correct | Grade A (2024 / 2025 Update) 
 
 
 
Question: 
What is the shaft's kick point? 
Answer: 
point in the shaft where the degree bending is the greatest 
 
 
Question: 
The clubhead must be at maximum speed to achieve the maximum transfer of energy to the golf ball. 
Answer: 
true-power transfer ratio=measurement of energy transferred from clubhead to ball at impact 
 
 
 
 
 
Question: 
In addition ...
PGA PGM Level 1 Test (Teaching & Coaching) (Latest 2024 / 2025 Update) Questions and Verified Answers | 100% Correct | Grade A 
 
 
 
Question: 
Identify a principle 
Answer: 
 Set Up, Swing Plane, Arc Width, Arc Length, Lever System, Release, Dynamic Balance, Swing Center, Clubhead Lag, Connection, Lead Wrist at Impact, Tempo, Timing, Rhythm 
 
 
Question: 
A golf instructor suggests a bent left knee when teaching a student how to hit a mid-iron. This is an example of a _________. 
Answer: 
 Pr...