WGU C215 (WGUC215)
Western Governers University
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WGU C215 Study Guide – FINAL ALL LATEST 2023/24 EDITION 100% CORRECT GRADE A+
- Exam (elaborations) • 40 pages • 2023
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WGU C215 Study Guide – FINAL ALL 
LATEST 2023/24 EDITION 100% 
CORRECT GRADE A+ 
Total Quality Management (TQM) Philosophy 
1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Process Capability Index (Cpk) 
Basic function of Six Sigma. Measures the process potential and performance of processes. The 
higher the range of Cpk, the improved is the ability of the process to complete...
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WGU C215 Study Guide Questions and Answers | Already Graded A+| Updated| 2023|2024
- Exam (elaborations) • 55 pages • 2023
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WGU C215 Study Guide Questions 
and Answers | Already Graded A+| 
Updated| 2023|2024 
Total Quality Management (TQM) Philosophy - Answer 1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Process Capability Index (Cpk) - Answer Basic function of Six Sigma. 
Measures the process potential and performance of processes. The 
higher the range of Cpk, the improved is the ability of the...
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WGU C215 Operations Management questions with correct answers
- Exam (elaborations) • 21 pages • 2023
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WGU C215 Operations Management questions with correct answers
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WGU C215 Operations Management questions with correct answers
- Exam (elaborations) • 12 pages • 2023
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WGU C215 Operations Management questions with correct answers
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WGU C215 Study Guide – FINAL |218 questions| with correct answers
- Exam (elaborations) • 26 pages • 2023
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WGU C215 Study Guide – FINAL |218 questions| with correct answers
Make study stress less painful
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WGU C215 Study Guide – FINAL Latest 2023
- Other • 3 pages • 2023
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Available in package deal
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Total Quality Management (TQM) Philosophy - 1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
 
Process Capability Index (Cpk) - Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Uses both the process variability and the process specificatio...
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WGU C215 Operations Management PVDC Exam 70 Q&A Latest Updated 2023 Already Graded A
- Exam (elaborations) • 7 pages • 2023
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WGU C215 Operations Management PVDC Exam 70 Q&A Latest Updated 2023 Already Graded A 
 
1.	Which definition is used for quality evaluates how well a product performs its intended function? 
- Fitness for use 
 
2.	Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
- 14 points for quality improvement 
 
3.	Which total quality management (TQM) process consists of 13 published standards and guidelines? 
- ISO 9000 
 
4.	A company manuf...
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WGU C215 Study Guide Latest
- Other • 23 pages • 2023
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Available in package deal
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ABC Classification - a method for determining level of control and frequency of review of inventory items 
 
Acceptable Quality Level (AQL) - The small percentage of defects that consumers are willing to accept. 
 
Acceptable Sampling - The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results 
 
Action Bucket - The current time period 
 
Action Notices - Output from an MRP system that identifies the need for an action to be taken. 
 ...
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WGU C215 Operations Management Study Guide
- Other • 8 pages • 2023
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Available in package deal
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Advertising revenue model - Provides users with information on services and products and provides an opportunity for suppliers to advertise 
 
Affiliate revenue model - Companies receive a referral fee for directing business to an affiliate 
 
Appraisal cost - The cost associated with uncovering defects 
 
Automated order entry systems - A method using telephone models to send digital orders to suppliers. 
 
Backwards integration - Owning or controlling sources of raw materials and components. 
...
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C215 WGU Operations Mgmt Study Guide
- Other • 5 pages • 2023
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Available in package deal
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Demand-Based Options - includes two reactive options and one proactive option 
 
Reactive option - the operations department uses inventories and back orders to react to demand fluctuations 
 
Proactive option - marketing tries to shift the demand patterns to minimize demand fluctuations 
 
Capacity-Based Options - changes output capacity to meet demand 
 
finished goods inventory - used to absorb demand fluctuations; allows your company to develop a stable work environment 
 
Shifting demand - ...
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