WGU C846 (WGUC846)

WGU C846 Flash Cards from U-certify, WGU C846 ITIL, Business of IT, Questions and answers, VERIFIED. dependent on - -Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - -Who developed ITIL? Strategy - -Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - -A service that delivers the basic outcomes desired by one or more customers...

WGU C846: test bank Practice Tests Questions and answers, VERIFIED. What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitor...

WGU C846 Final Exam Questions with Correct Answers Latest Answers Rated A+. Architecture - correct answer The structure of a system or IT service, including the relationships of components to each other. Service acceptance criteria (SAC) - correct answer A set of criteria used to ensure that an IT service meets its functionality and quality requirements. Service design - correct answer A phase in the service lifecycle. Service design includes the design of the services, including governing ...

Which of these statements represents an objective of service level management? - Define the level of service clearly and unambiguously. To which of the stakeholders is the delivery of service metrics most important? - The customer Which of the following is the central repository of the IT organization's data, information, and knowledge? - Service Knowledge Management System Only one person may be __________ for an activity. - accountable The primary aim of Incident Management is to ensur...

The SVS (service value system) represents how: A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. B) processes work together to create value in the form of useful products for customers. C) various functions and processes work together to output products that are valuable to customers. D) departments within the IT service provider work together to create value for consumers. - the various components and acti...

What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, and managed against the targets D) To ensure that accurate and reliable ...

What are the purposes of error control? Each correct answer represents a complete solution. Choose all that apply. A) To identify faulty components B) To reassess the status of known errors that have not been resolved C) To identify and prioritize infrastructure, services, business processes, and information security events D) To manage known errors - To identify fault components To reassess the status of known errors that have not been resolved To manage known errors What is the functi...

C846 - Practice Tests 1, WGU C846 : Quizzes, C846 Practice Test Questions, Business of IT - Applications - C846 (ITIL Foundation), C846 - Business of IT Applications, C846 Flash Cards from Ucertify, WGU C846 : Practice Tests, C846 - Practice Tests 2 Which of the following processes is used to involve Identity and Rights as the two major concepts? - Access Management Question 2 :Which of the following are part of a typical business case structure? - Introduction Methods Business impacts ...

B - For what value chain activity does the service desk provide a channel for communicating with users about new and changed services? - Design and transition B - What is the term for a set of tools, data, and information used to support service configuration management? - CMS B - What must an organization do to mitigate or avoid the presence of organizational silos? - All practices should have multiple interfaces with one another, and the exchange of information between/among practices sh...