WGU D077 (WGUD077)
Western Governors University
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WGU D077 Concepts in Marketing, Sales, and Customer Contact Exam Study Guide | Latest 2023/24 | Updated & Verified | Guaranteed Success
- Exam (elaborations) • 18 pages • 2023
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TIna worked with a packaging company, Company X, to create a new method for processing mixed 
paper waste into recyclable product for resale. Another packaging company, Company Y, a competitor 
of Company X, has also approached and offered to help Ana develop recyclable product for resale. 
Ana knows that helping Company Y will automatically reveal the newly learned techniques to its 
competitor, Company X. 
Which ethical dilemma does this raise for this owner? - Nondisclosure 
What is the main ...
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WGU D077 Concepts in Marketing, Sales, and Customer Contact Questions and Answers Graded A+
- Exam (elaborations) • 46 pages • 2023
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WGU D077 
 
A/B testing A marketing experiment where two variants of a campaign are tested to see which one is most effective 
 
Accommodation Style of handling conflict focused on empathy over self-interest 
 
Adaptive selling Using social styles to customize a sales approach to the specific 
customer	 
 
administered vertical marketing system Cooperation between levels of a distribution 
channel where one member sets the terms due to its size and influence	 
 
advertising Paid ...
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WGU D077 - Cohort 2 Latest Update 2023/2024 Questions and Answers
- Exam (elaborations) • 16 pages • 2023
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Quantitative Data - * Numerical data 
 
Qualitative Data - * Descriptive data 
 
Primary Market Research - * First hand data direct from source 
-- Interviews 
-- Questionnaires 
-- Surveys 
-- Mystery shopping 
-- Product Tests 
-- Focus groups 
 
Secondary Market Research - * Data collected from other sources 
-- Sales reports 
-- Trade associations 
-- Census data 
-- Websites 
-- Previous market research 
-- Competitive Intelligence 
 
Research Ethics - * Privacy 
* ...
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WGU D077 Exam Questions and Answers Graded A+ Complete Solution 2023/2024
- Exam (elaborations) • 82 pages • 2023
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What is the main function of marketing? 
Decreasing expenditures 
Improving partner relationships 
Bringing value to customers 
Increasing productivity - Bringing value to customers 
 
Correct! The main function of marketing is to determine what customers value, want, or 
need, and then to position a product that meets that value.	 
 
Which set of connections is created by marketers to generate value?	 
Between customers and suppliers	 
 	 
Between companies and media	 		 
Between com...
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WGU D077 - Cohort 1 Latest Update 2023-2024 Questions and Answers
- Exam (elaborations) • 6 pages • 2023
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Product Concept - * Understanding product dynamics to: 
-- Showcase the best qualities 
-- Maximum product features 
 
Sales Concept - * Seller's need to convert their product into cash 
 
Production Concept - * Consumers will favor products that are available and highly 
affordable	 
* Organization should focus on improving production and distribution efficiency	 
 
Marketing Concept - * Firms should analyze customer needs	 
* Make decisions to satisfy those needs, better than the...
And that's how you make extra money
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WGU D077 Concepts in Marketing, Sales, and Customer Contact Exam Latest Edition 2023/2024 Questions and Answers Graded A+
- Exam (elaborations) • 20 pages • 2023
-
Available in package deal
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- $14.99
- + learn more
WGU D077 
 
TIna worked with a packaging company, Company X, to create a new method for processing mixed paper waste into recyclable product for resale. Another packaging company, Company Y, a competitor of Company X, has also approached and offered to help Ana develop recyclable product for resale. 
Ana knows that helping Company Y will automatically reveal the newly learned techniques to its competitor, Company X. 
Which ethical dilemma does this raise for this owner? - Nondisclosure 
 
...
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WGU D077 Concepts in Marketing, Sales, and Customer Contact Test 2023/2024
- Exam (elaborations) • 24 pages • 2023
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Available in package deal
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Which scenario represents personal selling? 
-	The marketing department uses the four Ps to determine the brand message. 
-	A customer orders a product online using a website. 
-	A customer goes to a pet store and discusses the best type of turtle food with a salesperson. 
-	The marketing team collaborates with the sales organization to develop appropriate tools for advertising. - answerA customer goes to a pet store and discusses the best type of turtle food with the sales person 
Business...
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