Front desk representative - Study guides, Class notes & Summaries

A follow up courtesy call should:Take place within 10 minutes of guest's move Active upselling techniques used during the reservation process includes:Describing the features and benefits of the more expensive rooms What should you do if you are unable to resolve a guest complaint?Apologize to the guest but explain that there is nothing you can do. What is an advance deposit?An amount equal to the amount of a night's charge that a guest pays in advance If you do not know a guest's name...

QUESTIONS AND ANSWERS

Conduct and Practices Handbook (CPH) Exam 136 Questions with Answers Duty of care - CORRECT ANSWER This refers to obligation #3 of registered representative (RR) about acting honestly, in good faith, and in a professional manner. This is a requirement to provide advice to clients with those attributes in mind along with the proper skills and knowledge to do so. It is important to note that the standard of care provided is not a standard of perfection. RRs are usually held to this standard muc...

Front Desk Representative

A follow up courtesy call should:Take place within 10 minutes of guest's move Active upselling techniques used during the reservation process includes:Describing the features and benefits of the more expensive rooms What should you do if you are unable to resolve a guest complaint?Apologize to the guest but explain that there is nothing you can do. What is an advance deposit?An amount equal to the amount of a night's charge that a guest pays in advance If you do not know a guest's n...

BQA Final Exam Review 2024 Questions And Answers | Verified Solutions. Who is responsible for accreditation of Vet tech programs in the U.S? a. NAVTA b. State VMA c. AVMA d. State VTA C What are the three things a vet tech cannot do in the veterinary hospital? a. Prescribe meds, diagnose disease, and assist during surgery b. Prescribe meds, perform surgical procedures, and provide anesthesia c. Diagnose disease, prescribe meds, and perform surgical procedure d. Provide dental prophyla...

BQA Final Exam Review - Questions and Answers (Complete Solutions) Who is responsible for accreditation of Vet tech programs in the U.S? a. NAVTA b. State VMA c. AVMA d. State VTA What are the three things a vet tech cannot do in the veterinary hospital? a. Prescribe meds, diagnose disease, and assist during surgery b. Prescribe meds, perform surgical procedures, and provide anesthesia c. Diagnose disease, prescribe meds, and perform surgical procedure d. Provide dental prophylaxis, diagnose d...

BQA Final Exam Questions And Answers | 100% Verified Solutions Latest 2024/2025 (Graded A+) Who is responsible for accreditation of Vet tech programs in the U.S? a. NAVTA b. State VMA c. AVMA d. State VTA C What are the three things a vet tech cannot do in the veterinary hospital? a. Prescribe meds, diagnose disease, and assist during surgery b. Prescribe meds, perform surgical procedures, and provide anesthesia c. Diagnose disease, prescribe meds, and perform surgical procedure d. Pro...

BQA Final Exam Questions And Answers (100% Verified Solutions) Latest 2024/2025 (Graded A+) What are the three things a vet tech cannot do in the veterinary hospital? a. Prescribe meds, diagnose disease, and assist during surgery b. Prescribe meds, perform surgical procedures, and provide anesthesia c. Diagnose disease, prescribe meds, and perform surgical procedure d. Provide dental prophylaxis, diagnose disease, and prescribe meds C There are over ___ "essential" and "recommended" ta...

2024 Newest|BQA Final Exam | UPDATE|COMPREHENSIVE FREQUENTLY MOST TESTED QUESTIONS AND VERIFIED ANSWERS|GET IT 100% ACCURATE Who is responsible for accreditation of Vet tech programs in the U.S? a. NAVTA b. State VMA c. AVMA d. State VTA - ANSWER-C What are the three things a vet tech cannot do in the veterinary hospital? a. Prescribe meds, diagnose disease, and assist during surgery b. Prescribe meds, perform surgical procedures, and provide anesthesia c. Diagnose disease, prescribe ...