Itil activities - Study guides, Class notes & Summaries

ITIL 4 FOUNDATIONS EXAM REVIEW QUESTIONS AND ANSWERS, GRADED A+ PESTLE (list) - Political Economic Social Technological Legal Environmental 4 dimensions of service management - organizations & people information & technology partners & suppliers value streams & processes components of the service value system - inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value service v...

Service - ️️Means of delivering value to customers by facilitating the outcomes customers want to achieve without the ownership of specific costs and risk IT Service Management [ITSM] - ️️Complete set of activities required to provide value to a customer through services, including policies and strategies to: • Plan, • Design, • Deliver, • Operate, • Control. IT Infrastructure Library [ITIL] - ️️Developed as a framework for organizations to use in order to...

ITIL - Answer Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - Answer ITIL ITIL Service Value System - Answer ITIL SVS ITIL SVS - Answer Describes how the components and activities of an organization interact to create value through IT-enabled services - ITIL Service Value Chain - ITIL Practices - ITIL Gui...

Business of IT C846 ITIL - correct answer IT Infrastructure ITSM - correct answer IT Service Management 3 clear objectives of service management - correct answer Integration Effectiveness Efficiency ITIL is - correct answer guidance flexible a comprehensive framework compendium of best practices vendor neutral supported by solutions and tools 10 commandments ITIL - correct answer 1) Clearly defined agreed on documented roles and responsibilities 10 commandments 2 - correct...

ITIL (Information Technology Infrastructure Library) - correct answer A best practice guidance for IT service management. Origin of England in the late 1980s. itSMF (IT Service Management Forum) - correct answer The itSMF is a global non-profit organization that supports IT service management, particularly through publications in the ITSM Library series. AXELOS - correct answer The organization responsible for developing and managing a portfolio of best practice methodologies, including IT...

ITIL - Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - ITIL ITIL Service Value System - ITIL SVS ITIL SVS - Describes how the components and activities of an organization interact to create value through IT-enabled services - ITIL Service Value Chain - ITIL Practices - ITIL Guiding Principles - Governance - Continua...

PESTLE (list) - Answer- Political Economic Social Technological Legal Environmental 4 dimensions of service management - Answer- organizations & people information & technology partners & suppliers value streams & processes components of the service value system - Answer- inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value service value chain activities list - Answ...

WGU C846 - Business of IT - Applications Questions With Correctly Answered Solutions 2024. ITIL - correct answer An IT service management (ITSM) framework that gives direction to an organization and people to utilize IT as a tool to encourage business change, transformation, and development. Service Value System (SVS) - correct answer Describes how the components and activities of an organization interact to enable value creation. Core components include: - Service value chain - ITIL pra...

WGU C954 Information Technology Management Latest Update Rated A Explain the cultural challenges facing global businesses. Differences in languages, cultural interests, religions, customs, social attitudes, and political philosophies Explain the political challenges facing global businesses. Numerous rules and regulations surrounding data transfers across national boundaries Explain the geoeconomic challenges facing global businesses. Effects of geography on the economic realities of int...

Which role is responsible for carrying out the activities of a process? A. Process owner B. Change manager C. Service manager D. Process practitioner - Answer- d Which process or function is responsible for monitoring activities and events in the IT infrastructure? A. Service level management B. IT operations management C. Capacity management D. Incident management - Answer- b Which of the following options is a hierarchy that is used in knowledge management? A. Wisdom - Inf...