Preregistration - Study guides, Class notes & Summaries
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Naham Exam Tested Questions & Answers
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Naham Exam Tested Questions & 
Answers 
AIDET - ANSWER : acknowledge, introduce, 
duration, explanation, thank you 
Press Ganey - ANSWER : provides patient 
service satisfaction surveys, used for both 
public relations & performance improvement 
KPI - ANSWER : Key Performance Indicator 
KPI Example - ANSWER : Preregistration 
percentage, wait times, accuracy rate, pos 
collections, productivity 
HEAT - ANSWER : Hear them out, 
empathize with the customer, apologize, take 
responsibi...
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CRCR Exam Prep: NEWEST 2023-2024 ACTUAL TEST 140 QUESTIONS AND CORRECT DETAILED ANSWERS WITH RATIONALES|ALREADY GRADED A+
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CRCR Exam Prep: NEWEST ACTUAL 
TEST 140 QUESTIONS AND CORRECT DETAILED 
ANSWERS WITH RATIONALES|ALREADY GRADED 
A+ 
What are collection agency fees based on? - Selected Answer-A percentage of dollars 
collected 
Self-funded benefit plans may choose to coordinate benefits using the gender rule or 
what other rule? - Selected Answer-Birthday 
In what type of payment methodology is a lump sum or bundled payment negotiated 
between the payer and some or all providers? - Selected Answer-Case rates 
...
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CRCR EXAM MULTIPLE CHOICE, CRCR EXAM PREP, CERTIFIED REVENUE CYCLE REPRESENTATIVE - CRCR (2021) QUESTIONS COMPLETE WITH DETAILED VERIFIED ANSWERS (100% CORRECT ANSWERS) /A+GRADED
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What are collection agency fees based on? - ANS A percentage of dollars collected 
 
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what other rule? - ANS Birthday 
 
In what type of payment methodology is a lump sum or bundled payment negotiated between the payer and some or all providers? - ANS Case rates 
 
What customer service improvements might improve the patient accounts department? - ANS Holding staff accountable for customer service dur...
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Certified Revenue Cycle Representative - CRCR (2022/23) Exam Guide Pack.
- Exam (elaborations) • 61 pages • 2023
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Certified Revenue Cycle Representative - CRCR (2022/23) Exam Guide Pack. 
 
What are collection agency fees based on? A percentage of dollars collected 
 
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what other rule? Birthday 
 
In what type of payment methodology is a lump sum or bundled payment negotiated between the payer and some or all providers? Case rates 
 
What customer service improvements might improve the patient accounts department? Ho...
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CRCR EXAM TEST BANK: QUESTIONS AND CORRECT ANSWERS (VERIFIED ANSWERS) 100% COMPLETE
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CRCR EXAM TEST BANK LATEST WITH 400+ QUESTIONS AND CORRECT ANSWERS (VERIFIED ANSWERS) 100% COMPLETE When does a hospital add ambulance charges to the Medicare inpatient claim? - ANSWER- If the patient requires ambulance transportation to a skilled nursing facility How should a provider resolve a late-charge credit posted after an account is billed? - ANSWER- Post a late-charge adjustment to the account an increase in the dollars aged greater than 90 days from date of service indicate what about ...
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HFMA CRCR EXAM TEST BANK LATEST 2023-2024 WITH 400+ACTUAL QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) 100% COMPLETE
- Exam (elaborations) • 73 pages • 2023
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HFMA CRCR EXAM TEST BANK LATEST WITH 400+ACTUAL QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) 100% COMPLETE 
 
 
When does a hospital add ambulance charges to the Medicare inpatient claim? - ANSWER- If the patient requires ambulance transportation to a skilled nursing facility 
 
How should a provider resolve a late-charge credit posted after an account is billed? - ANSWER- Post a late-charge adjustment to the account 
an increase in the dollars aged greater than 90 days from date o...
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CRCR Exam Prep Questions and Answers 100% Correct| New! 2024
- Exam (elaborations) • 20 pages • 2024
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CRCR Exam Prep Questions and Answers 100% Correct| New! 2024 
CRCR Exam Prep Questions and Answers 
100% Correct| New! 2024 
What are collection agency fees based on? 
A percentage of dollars collected 
Self-funded benefit plans may choose to coordinate benefits using the gender rule 
or what other rule? 
Birthday 
In what type of payment methodology is a lump sum or bundled payment 
negotiated between the payer and some or all providers? 
Case rates 
What customer service improvements might ...
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CRCR Exam Prep | Questions with 100% Correct Answers | Latest Update 2024 | Verified
- Exam (elaborations) • 21 pages • 2024
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CRCR Exam Prep | Questions with 100% Correct Answers | Latest Update 2024 | Verified 
 
What are collection agency fees based on? - A percentage of dollars collected 
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what other 
rule? - Birthday 
In what type of payment methodology is a lump sum or bundled payment negotiated between the 
payer and some or all providers? - Case rates 
What customer service improvements might improve the patient accounts departme...
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HFMA CRCR EXAM LATEST 2024 – 2025 ACTUAL EXAM QUESTIONS AND CORRECT DETAILED ANSWERS WITH RATIONALES VERIFIED ANSWERS ALREADY GRADED A+
- Exam (elaborations) • 159 pages • 2024
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HFMA CRCR EXAM LATEST 2024 – 
2025 ACTUAL EXAM QUESTIONS 
AND CORRECT DETAILED ANSWERS 
WITH RATIONALES VERIFIED 
ANSWERS ALREADY GRADED A+ 
What are collection agency fees based on? - ANS-A 
percentage of dollars collected 
Self-funded benefit plans may choose to coordinate benefits 
using the gender rule or what other rule? - ANS-Birthday 
In what type of payment methodology is a lump sum or 
bundled payment negotiated between the payer and some 
or all providers? - ANS-Case rates 
What cust...
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HFMA CRCR Exam Questions & Answers 100% Correct
- Exam (elaborations) • 61 pages • 2024
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Pre-Service activities - ANSWER-1. Requested service is screened for med necessity, health coverage/benefits verified, preauthorization obtained and estimate to patient oop costs generated within guidelines of NSA and state regulations. 
2. Patient notified of financial responsibility including copayment and health plan deductibles, eligibility of financial assistance assessed. 
3. Patient is scheduled 
4. Encounter record is generated and patient and guarantor info is obtained and updates as ...
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