Usps sales service - Study guides, Class notes & Summaries
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AQA BUSINESS 7131/1 Paper 1 (3 VERSIONS) Merged June 2023
- Exam (elaborations) • 61 pages • 2024
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AQA BUSINESS 7131/1 Paper 1 (3 VERSIONS) 
Merged June 2023 
 
how new business ideas come about - -adapting an existing idea 
-creating an original idea 
risk - -lack of financial security 
-financial loss 
-business failure 
reward - -profit 
-Independence 
-business success 
VAT- value added tax - tax on value of sales of a business if they make more than certain amount 
of profit 
Income tax - tax on the income earned by workers and soletraders 
corporation tax - A tax on limited companies p...
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USPS EXAM 2024 WITH 100% CORRECT ANSWERS
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USPS EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
Who does same duties as SSA but also supports back office? - correct answer Sales and Services Distribution Associate SSDA 
 
Who are responsible for ensuring that employees are properly trained - correct answer The supervisor 
 
What are some barriers to effective listening? - correct answer noise, day dreaming, preoccupied, info overload, environment, physical impairment, lack of interest assumptions, defensiveness, evaluating and judging, clarific...
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USPS Sales and Services Associates Training; Questions and Answers 100% Correct
- Exam (elaborations) • 12 pages • 2024
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USPS Sales and Services Associates Training; 
Questions and Answers 100% Correct 
"If it fits, it ships" Correct answer-Any postal service produced priority mail flat rate boxes 
Priority Mail Correct answer-2-3 day service, no minimum weight, max 70lbs/108in, free 
shipping supplies, flat rate pricing option 
Priority Mail maximum weight and size Correct answer-70 lbs and 108 inches 
PS Form 153 Correct answer-Signature Confirmation 
Signature Confirmation Correct answer-proof of receipt 
S...
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USPS Exam 421 SSA Questions With 100% Correct Answers
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USPS Exam 421 SSA Questions With 100% Correct Answers 
Postal service employees operate under a mandate to protect and preserve the mail place in its. 
Custody 
 
 
A violation of security and sanctity of the mail is. 
Failing to deliver the mail 
 
 
The first opportunity for a sales and service associate to start the customer experience on a positive note is too. 
Deliver a first impression 
 
 
The type of communication that can enhance or contradict messages is 
Non-verbal communication 
 
 ...
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USPS Sales and Services Associate Training Test Questions and Answers Latest Updated 2024/2025 (GRADED A+)
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USPS Sales and Services Associate Training Test Questions and Answers Latest Updated 2024/2025 (GRADED A+) What is our mission? - answerProvide trusted, affordable, universal service. 
eLearning module 1 
What is the form for filing an insurance claim? - answerForm 1000. 
eLearning module 16 
Perception is________ - answerReality. 
17-3 
What are our goals? - answerGrow revenue, increase market share and develop lifetime customers. 
18-3 
What are the two types of communication and give examples...
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USPS Sales & Services Associate Training Test Questions and Answers Latest Updated 2024/2025 (GRADED A+)
- Exam (elaborations) • 25 pages • 2024
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USPS Sales & Services Associate Training Test Questions and Answers Latest Updated 2024/2025 (GRADED A+) What is our mission? - answerProvide trusted, affordable, universal service. 
eLearning module 1 
What is the form for filing an insurance claim? - answerForm 1000. 
eLearning module 16 
Perception is________ - answerReality. 
17-3 
What are our goals? - answerGrow revenue, increase market share and develop lifetime customers. 
18-3 
What are the two types of communication and give examples ...
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SSA ACADEMY 421 2019 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED
- Exam (elaborations) • 12 pages • 2024
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Postal Service employees operate under the mandate to protect and pre- serve the mail placed in its:: Custody 
A violation of the security and sanctity of the mail is:: Failing to deliver the mail 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to:: Deliver a first impression 
The type of communication that can enhance or contradict messages is:: - 
Non-verbal communication 
The approach a Sales and Services Associate (SSA) ca...
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USPS Sales & Services Associate Training Final Exam Questions With Correct Answers Latest 2024-2025 | 100% SOLVED.
- Exam (elaborations) • 19 pages • 2024
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USPS Sales & Services Associate Training Final Exam Questions With Correct Answers Latest | 100% SOLVED. What are our goals? - ANSWER Grow revenue, increase market share, develop lifetime 
customers. 
What are some non-verbal communication cues? - ANSWER Body movement, facial 
expressions, personal space. 
The SSA shows communication is occurring when they ask the hazmat question? - ANSWER 
True. 
Communication skills require you to practice actively attending. What does S.O.L.E.R. 
represent? ...
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USPS SSA ACADEMY 421 EXAM; Questions and Answers 100% Correct
- Exam (elaborations) • 9 pages • 2024
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USPS SSA ACADEMY 421 EXAM; Questions and 
Answers 100% Correct 
Postal service employees operate under a mandate to protect and preserve the mail placed in 
its: Correct answer-Custody 
A violation of the security and sanctity of the mail is: Correct answer-Failing to deliver the 
mail. 
The first opportunity for a sales and services associate to start the customer experience on a 
positive note is to: Correct answer-Deliver a first impression. 
The type of communication that can enhance or ...
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USPS Window Clerk Test Prep Exam Questions With Verified Answers
- Exam (elaborations) • 26 pages • 2024
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USPS Window Clerk Test Prep Exam 
Questions With Verified Answers 
USPS Mission? - answerProvide a reliable, efficient, trusted and affordable universal 
delivery service that connects people and helps businesses grow. 
Improve effectiveness through standardization & innovation. End-to-end process to ensure mail 
is Collected, distributed, and delivered. USPS runs on this. - answer24-Hour Clock 
USPS Delivery Methods - answerPlanes, trucks, cars, boats, bicycles, snow mobiles, mules. 
APC - answ...
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