Business communication p - Study guides, Class notes & Summaries

1. When customers are listened to online, they are more likely to contribute to company social media sites. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: BCIP.NEWM.17.3.3 - 3.3 NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS: United States - AK - DISC - PROMOTION TOPICS: Use Social Media to Build Business Relationships OTHER: Bloom's: Knowledge DATE CREAT...

Test Bank for Business Communication In Person, In Print, Online 10th Edition by Amy Newman, Scot Ober

Business Communication Practice Test Questions with Correct Answers Which of the following is the best example of a soft skill? - Answer-Following proper business etiquette when speaking with a customer Effective nonverbal messages and oral communication skills are examples of - AnswerSoft skills Which of the following has resulted from the prominence of virtual teams? - AnswerWork is increasingly viewed as what you do rather than a place you go Which statement about teams is most ac...

Test Bank for Business Communication: In Person, In Print, Online 10e 10th Edition by Amy Newman. ISBN-13: 0648 Chapter 1: Understanding Business Communication 1-1 Communicating In Organizations 1-1a Employers’ Perspective 1-1b Personal Perspective 1-2 The Components Of Communication 1-2a The Communication Model Communication Need Sender Message Audience Response The Dynamic Nature Of Communication 1-2b Directions of Communication The Formal Communication Network The Informal ...

Test Bank for Business Communication In Person, In Print, Online 10th Edition by Amy Newman, Scot Ober

1. When customers are listened to online, they are more likely to contribute to company social media sites. ANSWER: POINTS: DIFFICULTY: QUESTION TYPE: HAS VARIABLES: LEARNING OBJECTIVES: NATIONAL STANDARDS: STATE STANDARDS: TOPICS: OTHER: DATE CREATED: DATE MODIFIED: 1 Easy True / False False BCIP .NEWM.13.3.3 United States - BUSPROG: Analytic United States - AK - DISC.3 - Audience Use Social Media to Build Business Relationships Bloom's: Knowledge 7/25/2013 3:44 PM 7/25/2013 3:...

1. Employees prefer to receive bad news through the personal medium of email. a. True ANSWER: POINTS: DIFFICULTY: QUESTION TYPE: HAS VARIABLES: LEARNING OBJECTIVES: NATIONAL STANDARDS: STATE STANDARDS: TOPICS: OTHER: DATE CREATED: DATE MODIFIED: b. False False 1 Easy True / False False BCIP.NEWM.13.1.3 - 1.3 United States - BUSPROG: Analytic United States - AK - DISC.1 - Purpose Communication Media Choices Bloom's: Knowledge 7/25/2013 3:42 PM 12/11/2013 3:55 PM 2. Employers repo...

Chapter 3—Interpersonal Communication Skills TRUE/FALSE 1. When customers are listened to online, they are more likely to contribute to company social media sites. ANS: T PTS: 1 DIF: Easy OBJ: 3.3 NAT: AAC: Tier 1---Communication; Tier 2---Purpose TOP: Use Social Media to Build Business Relationships BLO: Knowledge 2. Although a nonverbal message is not written or spoken, it may be conveyed along with a verbal message. ANS: T PTS: 1 DIF: Easy OBJ: 3.1 NAT: AAC: Tier 1---Communication; T...

Business Communication Practice Exam Questions and Answers Front Side - Answer-Back Side factoring - Answer-breaking it down into its component parts so that you will know what you need to collect direct quotation - Answer-contains the exact words of another executive summary - Answer-abstract or synopis is a condensed version of the body of the report cross tabulation - Answer-a process by which two or more pieces of data are analyzed together documentation - Answer-identificatio...

Business Communication Practice Exam Questions and Answers Front Side - Answer-Back Side factoring - Answer-breaking it down into its component parts so that you will know what you need to collect direct quotation - Answer-contains the exact words of another executive summary - Answer-abstract or synopis is a condensed version of the body of the report cross tabulation - Answer-a process by which two or more pieces of data are analyzed together documentation - Answer-identificatio...