Itil 4 practice test 3 - Study guides, Class notes & Summaries

ITIL 4 questions with complete solutionsWhat is ITIL4? ITIL 4 is a best practice framework for IT service management (ITSM). The purpose of the service value system to ensure that the organization continually co-creates value with all stakeholders through the use and management of products and services. For service management to function properly, it needs to work as a system. 00:38 01:29 The Components of the Service Value System 1. Guiding Principles 2. Governance 3. Ser...

WGU C846 ITIL_v3_Foundation_Practice_ Answered Exam.GUIDELINES FOR THE PRACTICE EXAM  Practice exams should be taken without using any notes  Try to complete the 40 questions in under 60 minutes  Aim to achieve a score of 85% or higher on this exam 1. What BEST describes a definitive media library (DML)? a) Secure location that holds definitive hardware spares b) Secure library where definitive authorized versions of all media configuration items (CIs) are stored and protected ...

WGU C846 : Practice Tests questions and answers 2023 verifiedWhat is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, and managed aga...

WGU C846 ITIL, Business of IT C846 Already Passed Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. dependent on Who developed ITIL? The U.K. Government Which service lifecycle stage is considered to be the core of the lifecycle? Strategy A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Core Service Someone who buys goods or servic...

ITIL v3 Foundation Practice Exam # new 2021 practice exam solution questions and answers 1. What BEST describes a definitive media library (DML)? a) Secure location that holds definitive hardware spares b) Secure library where definitive authorized versions of all media configuration items (CIs) are stored and protected c) Database that contains definitions of all media CIs d) Secure library where definitive authorized versions of all software and back-ups are stored and protected 2....