Itil framework Study guides, Class notes & Summaries

Four Dimensions Model - Answer The four dimensions model is a key component of the ITIL 4 framework that serves to ensure a holistic approach to service management. Each component of the SVS should be considered and evaluated according to all four dimensions, which consist of organizations and people, information and technology, partners and suppliers, and value streams and processes. Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes ...

What is the first step in applying the RMF? correct answers Categorize the information system and the information processed All of the following are risk treatments in different frameworks except? correct answers Ignore Which of the following is NOT one of the components of the COSO framework? correct answers Meeting stakeholder needs Which of the following is a generic blueprint offered by a service organization which must be flexible, scalable, robust, and detailed? correct answers se...

hat any risk (or opportunity) associated with organizational activities is identified and addressed in a way that supports the organization's business goals Compliance - answerMaking sure that organizational activities are operated in a way that meets the laws and regulations impacting those systems IT Governance - answer1) The processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals 2)A move from ad hoc IT devision making to establishin...

WGU C846 - Business of IT - Applications Questions With Correctly Answered Solutions 2024. ITIL - correct answer An IT service management (ITSM) framework that gives direction to an organization and people to utilize IT as a tool to encourage business change, transformation, and development. Service Value System (SVS) - correct answer Describes how the components and activities of an organization interact to enable value creation. Core components include: - Service value chain - ITIL pra...

What are the key KCS goals? - correct answer Create content as a by product of solving the problem Evolve content based on demand and usage Develop a KB of collective experience to date Reward learning collaboration & sharing & improving What are the key KCS Principles? - correct answer Capture in the Workflow Structure for reuse Complete thoughts not sentences Search is creating Improve Just in Time article quality Double Loop Process (Solve & Evolve) KB includes knowledge that ...

Business of IT C846 Questions And Answers Test 2024.ITIL - correct answer IT Infrastructure ITSM - correct answer IT Service Management 3 clear objectives of service management - correct answer Integration Effectiveness Efficiency ITIL is - correct answer guidance flexible a comprehensive framework compendium of best practices vendor neutral supported by solutions and tools 10 commandments ITIL - correct answer 1) Clearly defined agreed on documented roles and responsibilities...

Governance - ANSWER Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body. ITIL (Information Technology Infrastructure Library) - ANSWER A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL framework - ANSWER A source of good practice in service management. ITIL guiding principles - ANSWER Help to guide organizational decisions and actions and ensure a shar...

Governance - ️️Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - ️️A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL Framework - ️️A source of good practice in service management ITIL Guiding Principles - ️️Help to guide organizational decisions and actions and ensure a shared und...

Specifically audit management helps? - Answer-Centralize all results Track progress of results Provide historical reference Allow auditors to access data What is the best approach to activating GRC plugins? - Answer-The best approach is to activate Policy and Compliance Management first, followed by Risk Management then Audit Management. When this sequence is followed, the data is available to be leveraged by the Audit Management application. sn_edge_base - Answer-Audit engagements can ge...

Access Control - A security measure that defines who can access a computer, device, or network, when they can access it, and what actions they can take while accessing it. AUP (Acceptable Use Policy) - A Set of rules and guidelines that are set up to regulate Internet use and to protect the user. Cloud Architecture Risk - Risks associated with the various types of cloud services such as: Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IAAS) COBIT...