Servicenow software - Study guides, Class notes & Summaries
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ServiceNow Discovery Implementation Certification Exam Questions With All Correct Answers Already Passed!!
- Exam (elaborations) • 41 pages • 2024
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What is the purpose of the CMDB? - Answer-The purpose of the CMDB is to capture and catalog assets, 
not just for record keeping but to provide a clear picture of the service management estate to more 
deeply understand it and to be able to support it better 
What can the CMDB be thought of as? - Answer-It can be thought of as a database containing 
configuration items where the CI's are infrastructure components (hardware and software) required to 
deliver a service. 
What are the two key tabl...
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CIS - SAM QUESTIONS AND ANSWERS LATEST 2024
- Exam (elaborations) • 66 pages • 2024
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CIS - SAM 
Which of the following data elements are key to an effective Software Asset 
Management practice within ServiceNow? (Choose four.) 
· A. Software allocations 
· B. Software models 
· C. Foundation data 
· D. Software contracts 
· E. Software entitlements - CORRECT ANSWER-· A. Software allocations 
· B. Software models 
· C. Foundation data 
· E. Software entitlements 
HOTSPOT -Match the best practice method for the amount of data: 
Large amount of data -> Discovery 
Medium...
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ServiceNow Discovery Implementation Certification Exam Already Passed
- Exam (elaborations) • 72 pages • 2024
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ServiceNow Discovery Implementation 
Certification Exam Already Passed 
 
What is the purpose of the CMDB? The purpose of the CMDB is to capture and catalog 
assets, not just for record keeping but to provide a clear picture of the service management estate 
to more deeply understand it and to be able to support it better 
 
What can the CMDB be thought of as? It can be thought of as a database containing 
configuration items where the CI's are infrastructure components (hardware and software) ...
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ServiceNow CIS HAM Exam Questions & Answers 2024/2025
- Exam (elaborations) • 30 pages • 2024
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ServiceNow CIS HAM Exam Questions & Answers 2024/2025 
 
 
IT Asset Management - ANSWERSITAM - Management of IT Assets 
 
Hardware Asset Management - ANSWERSManagement of IT Hardware Assets, as opposed to IT Software Assets 
 
IT Service Management - ANSWERSITSM - Management of Configuration Items 
 
IT Asset - ANSWERSHardware, software, and data that needs to be financially tracked 
 
Configuration Item - ANSWERSCI - may or may not be an asset; managed from an operational perspective 
 
CMDB - ...
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CIS SAM Questions And Answers 100% Correct 2024-2025
- Exam (elaborations) • 10 pages • 2024
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CIS SAM Questions And Answers 100% Correct 
What are the main features of the SAM product - ANS-Discovery and Normalization 
Reconciliation 
Licensing 
Remediation 
Optimization 
Dashboards 
Difference between model, entitlement, and allocation - ANS-model - classification of acquired 
software 
entitlement - software license details that defined use rights 
allocation - one or more use rights assigned to a specific user or device 
Default SAM roles - ANS-sam_user 
sam_admin 
sam_developer 
So...
And that's how you make extra money
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CIS - SAM Questions & Answers 2023/2024
- Exam (elaborations) • 66 pages • 2024
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Which of the following data elements are key to an effective Software Asset 
Management practice within ServiceNow? (Choose four.) 
· A. Software allocations 
· B. Software models 
· C. Foundation data 
· D. Software contracts 
· E. Software entitlements - CORRECT ANSWER-· A. Software allocations 
· B. Software models 
· C. Foundation data 
· E. Software entitlements 
HOTSPOT -Match the best practice method for the amount of data: 
Large amount of data -> Discovery 
Medium amount of ...
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ServiceNow CIS - SAM (Software Asset Management) Exam Questions With Correct Answers
- Exam (elaborations) • 43 pages • 2024
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ServiceNow CIS - SAM (Software Asset 
Management) Exam Questions With Correct 
Answers 
The user's manager must approve or decline the reclamation. - answerA user is notified their 
software install has been flagged for reclamation. The user declines approval. What is the next 
step in the workflow? 
a) Nothing happens. 
b) The user's manager must approve or decline the reclamation. 
c) The reclamation candidate is removed from the candidate list. 
d) The software is reclaimed since it was...
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ServiceNow CIS - SAM (Software Asset Management) Questions and Complete Solutions.
- Exam (elaborations) • 29 pages • 2024
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ServiceNow CIS - SAM (Software Asset Management) Questions and Complete Solutions.
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APM Service Now Question and answers 100% correct 2024/2025
- Exam (elaborations) • 15 pages • 2024
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APM Service Now Question and answers 100% correct 2024/2025 APM Service Now 
 
What does Application Portfolio Management Provide? - correct answer -Scoring algorithms that generate reports about application values and health of IT infrastructure 
-Metrics that illustrate the business benefits of each application 
-An inventory of a customer's software applications 
 
How does ServiceNow's APM work? - correct answer -It helps you decide whether to invest, sustain, or replace applicati...
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ServiceNow Discovery Implementation Certification UPDATED ACTUAL Exam Questions and CORRECT Answers
- Exam (elaborations) • 44 pages • 2024
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ServiceNow Discovery Implementation 
Certification UPDATED ACTUAL Exam 
Questions and CORRECT Answers 
What is the purpose of the CMDB? - CORRECT ANSWER- The purpose of the CMDB 
is to capture and catalog assets, not just for record keeping but to provide a clear picture of 
the service management estate to more deeply understand it and to be able to support it better 
What can the CMDB be thought of as? - CORRECT ANSWER- It can be thought of as a 
database containing configuration items wh...
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