Zendesk admin exam prep - Study guides, Class notes & Summaries

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Zendesk Admin Exam Prep: Section 2  Automated Business Rules (22%) Exam |  Questions & 100% Correct Answers  (Verified) | Latest Update | Grade A+
  • Zendesk Admin Exam Prep: Section 2 Automated Business Rules (22%) Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+

  • Exam (elaborations) • 14 pages • 2024
  • What's the difference between a trigger and an automation? : Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: 2 | P a g e Notify target I Account Manager "You received this either because your client has created a ticket or their ticket has been updated {{nt_formatted}}" : This trigger is designed to email an account manager an...
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Zendesk Admin Exam Prep Section 3 User Experience (18%) Questions and Answers
  • Zendesk Admin Exam Prep Section 3 User Experience (18%) Questions and Answers

  • Exam (elaborations) • 2 pages • 2024
  • Zendesk Admin Exam Prep Section 3 User Experience (18%) Questions and Answers
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Zendesk Admin Exam Prep: Section 2 Automated Business Rules  complete solution 2023/2024
  • Zendesk Admin Exam Prep: Section 2 Automated Business Rules complete solution 2023/2024

  • Exam (elaborations) • 9 pages • 2024
  • What's the difference between a trigger and an automation? - CORRECT ANSWER-Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager "You received this either because your client has created a ticket or their ticket has been updated {{nt_formatted}}" - CORRECT ANSWER-This trigger is designed to email an account ...
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Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions and Verified Solutions
  • Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions and Verified Solutions

  • Exam (elaborations) • 9 pages • 2024
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  • Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions and Verified Solutions What's the difference between a trigger and an automation? - Answer -Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager "You received this either because your client has created a ticket or their ticket has been...
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Zendesk Admin Exam Prep: Section 2 Automated Business Rules
  • Zendesk Admin Exam Prep: Section 2 Automated Business Rules

  • Exam (elaborations) • 9 pages • 2024
  • Zendesk Admin Exam Prep: Section 2 Automated Business Rules
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Zendesk Admin Exam Prep Section 5 Additional Features (18%) Questions and Answers
  • Zendesk Admin Exam Prep Section 5 Additional Features (18%) Questions and Answers

  • Exam (elaborations) • 2 pages • 2024
  • Zendesk Admin Exam Prep Section 5 Additional Features (18%)
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Zendesk Admin Exam Prep: Section 6 Security and Data persistence (12%)|Latest Update Graded A+
  • Zendesk Admin Exam Prep: Section 6 Security and Data persistence (12%)|Latest Update Graded A+

  • Exam (elaborations) • 3 pages • 2024
  • Zendesk Admin Exam Prep: Section 6 Security and Data persistence (12%)|Latest Update Graded A+ You want to give your end users an authentication option that doesn't require them to create a new password, but you don't have the resources for a custom single sign-on (SSO). What can you do? You can use Zendesk's native option with social login, allowing users to authenticate their identity by logging onto their Twitter, Facebook, Google, or Microsoft accounts. Providing additional sign-in choi...
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