Genesys cloud cx contact - Study guides, Class notes & Summaries
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GCD - Genesys Cloud CX Certified Developer – Consolidated Real Exam Tested Questions & Revised Correct Answers
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GCD - Genesys Cloud CX Certified 
Developer – Consolidated Real 
Exam Tested Questions & Revised 
Correct Answers 
Combination Of: 
Genesys Cloud CX Certified Professional - Contact Center Administration 
Genesys Cloud CX Certified Professional - Implementation 
Genesys Cloud CX Certified API Developer 
Which three components make up the Genesys Cloud 
Platform? 
A. Collaborate, Communicate, and Contact Center 
B. Collaborate, Communicate, and Customer Support 
C. Collaborate, Communicate,...
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Genesys Cloud CX: Contact Center Administration Exam Practice Questions and Answers
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Genesys Cloud CX: Contact Center Administration 
Exam Practice Questions and Answers 
What three components make up the Genesys Cloud Platform? - Correct Answer ️️ - 
Collaborate, Communicate, and Contact Center 
Which of these are the correct 5 key features of Genesys Cloud Contact Center? 
a. Agent Interface 
b. Contact Center Management 
c. AWS 
d. Process Automation 
e. Scripts 
f. Reports, Dashboards, and Views 
g. Interfaces 
h. Containers 
i. ACD - Correct Answer ️️ -a. Agent Inte...
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GCD - Genesys Cloud CX Certified Developer – Consolidated Real Exam Tested Questions & Revised Correct Answers
- Exam (elaborations) • 14 pages • 2024
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GCD - Genesys Cloud CX Certified 
Developer – Consolidated Real 
Exam Tested Questions & Revised 
Correct Answers 
Combination Of: 
Genesys Cloud CX Certified Professional - Contact Center Administration 
Genesys Cloud CX Certified Professional - Implementation 
Genesys Cloud CX Certified API Developer 
Which three components make up the Genesys Cloud 
Platform? 
A. Collaborate, Communicate, and Contact Center 
B. Collaborate, Communicate, and Customer Support 
C. Collaborate, Communicate,...
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CCP - Introduction to Genesys Cloud CX Questions and Answers 100% Correct
- Exam (elaborations) • 8 pages • 2023
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CCP - Introduction to Genesys Cloud CX Questions and Answers 100% CorrectCCP - Introduction to Genesys Cloud CX Questions and Answers 100% CorrectCCP - Introduction to Genesys Cloud CX Questions and Answers 100% Correct 
Which one of the following CCP courses are considered a prerequisite to the other courses within the CCP program? 
 
CCP: Introduction to Genesys Cloud CX 
 
CCP: Genesys Cloud CX Collaboration & Communication 
 
CCP: CCP: Genesys Cloud CX Contact Center 
 
CCP: Genesys Cloud CX...
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Genesys Certified Cloud Partner (CCP) 115 Questions with 100% Correct Answers | Verified | Latest Update 2024 | 26 Pages
- Exam (elaborations) • 26 pages • 2023
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Which one of the Genesys Reference Resources provides the latest community threads and status of the 
Genesys Cloud on its home screen? 
a. Genesys Knowledge Network 
b. Genesys Cloud ResourceCenter 
c. Genesys Cloud Community - a. Genesys Knowledge Network 
Which one of the Genesys reference resources is the best place for trouble shooting configuration and 
feature descriptions as well as releases? 
a. Genesys Knowledge Network 
b. Genesys Cloud ResourceCenter 
c. Genesys Cloud Community - b. ...
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Genesys Certified Cloud Partner (CCP)
- Exam (elaborations) • 17 pages • 2023
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Which one of the Genesys Reference Resources provides the latest community threads and status of the Genesys Cloud on its home screen? 
a. Genesys Knowledge Network 
b. Genesys Cloud ResourceCenter 
c. Genesys Cloud Community - Answer- a. Genesys Knowledge Network 
 
Which one of the Genesys reference resources is the best place for trouble shooting configuration and feature descriptions as well as releases? 
a. Genesys Knowledge Network 
b. Genesys Cloud ResourceCenter 
c. Genesys Cloud Communi...
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CCP - Introduction to Genesys Cloud CX exam questions and verified correct answers 2024
- Exam (elaborations) • 11 pages • 2024
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Which one of the following CCP courses are considered a prerequisite to the other courses within the CCP program? 
 
CCP: Introduction to Genesys Cloud CX 
 
CCP: Genesys Cloud CX Collaboration & Communication 
 
CCP: CCP: Genesys Cloud CX Contact Center 
 
CCP: Genesys Cloud CX API - correct answer CCP: Introduction to Genesys Cloud CX 
 
The CCP program is designed for which one of the following audiences? 
 
Genesys Cloud Customer Administrator 
 
Genesys Cloud User 
 
Genesys Cloud Partner P...
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Genesys Certified Cloud Partner (CCP) Questions with solutions 100% solved
- Exam (elaborations) • 42 pages • 2024
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Genesys Certified Cloud Partner (CCP) 
Questions with solutions 100% solved 
Which of the following services are available from Genesys Cloud CX? 
a. Collaborate 
b. Accounting 
c. Communicate 
d. Contact Center A, C, and D 
Which one of the following models views Genesys Cloud CX as a grouping of services and the 
processing of data between those services? 
a. Licensed component model 
b. Services component model b. Services component model
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CCP - Introduction to Genesys Cloud CX Questions with 100% Correct Answers
- Exam (elaborations) • 7 pages • 2024
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Which one of the following CCP courses are considered a prerequisite to the other courses within the CCP program? 
 
CCP: Introduction to Genesys Cloud CX 
 
CCP: Genesys Cloud CX Collaboration & Communication 
 
CCP: CCP: Genesys Cloud CX Contact Center 
 
CCP: Genesys Cloud CX API Correct Answer CCP: Introduction to Genesys Cloud CX 
 
The CCP program is designed for which one of the following audiences? 
 
Genesys Cloud Customer Administrator 
 
Genesys Cloud User 
 
Genesys Cloud Partner Per...
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Genesys Cloud CX. Contact Center Administration Questions with solutions 2024
- Exam (elaborations) • 5 pages • 2024
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Genesys Cloud CX. Contact Center Administration
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