Ramexam22 - Study guides, Class notes & Summaries

What's one of the major benefits of using the Job Rating worksheet with every Ram customer who plans to haul or tow? - Eliminates the guesswork about recommending the right vehicle. Which of the following is NOT a benefit of job rating a customer's Ram vehicle? - Increases warranty claims What's the best source for information about how much a Ram vehicle's intended payload will weigh? - Customer For the vehicle you've selected, which of the following statements is true if the Gross C...

RAMEXAM22 - Ram Expert Exam Fundamental Towing Exam Questions With Verified Answers On the Ram Brand website, the Augmented Reality tool slides the view to show the vehicle and the vehicle equipped with an available _____. - answerupfit package For the vehicle you've selected, which of the following statements is true if the Gross Combination Weight (GCW) of a vehicle and trailer exceeds the Gross Combination Weight Rating (GCWR)? - answerIt's overloaded, and a more capable model should...

What effect does a less-than-perfect delivery have on overall Sales Satisfaction Index (SSI) scores? - Causes SSI scores to plummet Which feature should you cover in some detail at delivery for a customer who enjoys accessing her music library during long drives for work? - Android Auto or Apple CarPlay Which on of the following is NOT something customers typically need help with during delivery? - Operating the AM/FM radio As part of a premium follow-up, how soon should you contact a cust...

An on-demand four-wheel-drive system is available on _____. - Ram 1500 when equipped with the TorqueFlite 8 eight-speed automatic transmission The TorqueFlite 8 eight-speed transmission is available on Ram 1500 Classic with the _____. - 3.6- liter Pentastar V6 or the 5.7-liter HEMI V8 engine The Ram 3500 HD's Class V hitch/receiver supports up to _____ pounds in hitch capacity and 2,300 pounds in tongue weight. - 23,000 All Ram Light-Duty pickup trucks have a structural rear bumper that p...

What is the formula for determining a truck's Curb Weight? - GVWR minus Max Payload For the vehicle you've selected, which of the following statements is true if the Gross Combination Weight (GCW) of a vehicle and trailer exceeds the Gross Combination Weight Rating (GCWR)? - It's overloaded, and a more capable model should be selected. What's the best source for information about how much a Ram vehicle's intended payload will weigh? - Customer The amount of weight that that a truck wi...

Which statement about coil springs is true? - Coil springs in rear suspensions allow for greater suspension travel with excellent ride quality and load support. Which of the following is true regarding Brake Assist? - Helps stop the vehicle in the shortest possible distance How is the electric rack-and-pinion power steering system featured on Ram 1500 different from traditional power steering systems? - Electrically powered and not driven by an engine-mounted hydraulic pump. Which cab typ...

On the Ram Brand website, the Augmented Reality tool slides the view to show the vehicle and the vehicle equipped with an available _____. - upfit package The total weight supported by a given axle assembly, including weight of a vehicle or trailer and its payload is called ______. - Gross Axle Weight (GAW) The total weight of a fully equipped vehicle and trailer with all occupants, cargo, fuel, fluids, and standard and optional equipment is called the _____. - Gross Combination Weight (GCW...

RAMEXAM22 - RAM EXPERT EXAM TRUCK FOUNDATIONS PT 1 COMPLETE GUIDE Which cab type allows for the maximum towing and payload capability? - Regular Cab

Federal Motor Vehicle Safety Standard regulations require certification and labelling _____. - at every step in building a complete vehicle Which of the following models provides the highest payload and towing ratings along with a removable back panel in the cab for easy access to cargo? - ProMaster Cutaway Van One of the distinct features that differentiates ProMaster City from Ram ProMaster is the _____. - 60/40 split rear doors What upfit(s) do farmers and landscapers most often prefer ...

EXAM:RAMEXAM22 - Ram Expert Exam Basic Job Rating; Questions and Answers Which of the following is calculated in the "Contain" section of the Job Rating worksheet? CORRECT ANS-Total Payload What's the best source for information about how much a Ram vehicle's intended payload will weigh? CORRECT ANS-Customer