Wgu c846 itil 4 - Study guides, Class notes & Summaries
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WGU C846 - ITIL 4 Foundation Sample Paper, Questions and answers, 100% Accurate. VERIFIED
- Exam (elaborations) • 11 pages • 2023
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WGU C846 - ITIL 4 Foundation Sample 
Paper, Questions and answers, 100% 
Accurate. VERIFIED
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WGU C846 - Practice Exams Questions and answers. 100% Accurate. Graded A+
- Exam (elaborations) • 4 pages • 2023
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WGU C846 - Practice Exams Questions 
and answers. 100% Accurate. Graded A+ 
Dion Training Solutions has decided to create an online course for the ITIL 4 Foundation exam. The 
company developed their curriculum and then invited 50 students to participate in live training to 
determine if the training was effective. During the training, some students didn't understand the concept 
of the service value chain, so the instructor rewrote that portion of the curriculum. Which guiding 
principle...
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WGU - Business of IT - Applications - C846 - Practice A and B, Top Exam Questions and answers, rated A+
- Exam (elaborations) • 20 pages • 2023
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WGU - Business of IT - Applications - C846 - Practice A and B, Top Exam Questions and answers, rated A+ 
 
 
B - For what value chain activity does the service desk provide a channel for communicating with users about new and changed services? - -Design and transition 
 
B - What is the term for a set of tools, data, and information used to support service configuration management? - -CMS 
 
B - What must an organization do to mitigate or avoid the presence of organizational silos? - -All practi...
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WGU - Business of IT - Applications - C846 - Practice A and B, Top Questions and answers, rated A+
- Exam (elaborations) • 20 pages • 2023
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WGU - Business of IT - Applications - C846 - Practice A and B, Top Questions and answers, rated A+ 
 
 
B - For what value chain activity does the service desk provide a channel for communicating with users about new and changed services? - -Design and transition 
 
B - What is the term for a set of tools, data, and information used to support service configuration management? - -CMS 
 
B - What must an organization do to mitigate or avoid the presence of organizational silos? - -All practices s...
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WGU C846 Business of IT – Applications Questions and Answers 100% Pass
- Exam (elaborations) • 13 pages • 2023
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WGU C846 Business of IT – Applications Questions and Answers 100% Pass 
Recall Definitions (Two questions on Exam) -- 
Service A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. 
Utility A functionality offered by a product or service to meet a particular need. 
Warranty An assurance that a product or service meets agreed-upon requirements. 
Customer The person who defines service requirements and takes responsi...
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C846 WGU, Top Exam Questions and answers, graded A+. Verified.
- Exam (elaborations) • 11 pages • 2023
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C846 WGU, Top Exam Questions and answers, graded A+. Verified. 
 
 
Service 
Enabling value co-creation by facilitating outcomes that customers want to achieve without the customer having to manage specific costs and risks. 
Utility 
Fit for Purpose. Service does what it is meant to do. 
Warranty 
Fit for use. Assurance that a product or service will meet agreed requirements. 
Customer 
Defines requirements for service. 
User 
A person who uses services. 
Service Management 
A set of specialized...
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WGU C846 : Practice Tests, Top Exam Questions and answers, rated A+, verified.
- Exam (elaborations) • 33 pages • 2023
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WGU C846 : Practice Tests, Top Exam Questions and answers, rated A+, verified. 
 
 
What is the purpose of the service configuration management practice? 
A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users 
B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster 
C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, mo...
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C846 WGU with correct answers 2023
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C846 WGU with correct answers 2023Service 
Enabling value co-creation by facilitating outcomes that customers want to achieve without the customer having to manage specific costs and risks. 
 
 
 
Utility 
Fit for Purpose. Service does what it is meant to do. 
 
 
 
 
Warranty 
Fit for use. Assurance that a product or service will meet agreed requirements. 
 
 
 
 
Customer 
Defines requirements for service. 
 
 
 
User 
A person who uses services. 
 
 
 
Service Management 
A set of specialized...
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WGU C846: Practice Tests, Top Exam Questions and answers, graded A+
- Exam (elaborations) • 33 pages • 2023
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Available in package deal
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WGU C846: Practice Tests, Top Exam Questions and answers, graded A+ 
 
 
What is the purpose of the service configuration management practice? 
A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users 
B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster 
C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, an...
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WGU C846 ITIL_v3_Foundation_Practice_ Answered Exam
- Exam (elaborations) • 13 pages • 2023
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WGU C846 ITIL_v3_Foundation_Practice_ Answered Exam.GUIDELINES FOR THE PRACTICE EXAM 
 Practice exams should be taken without using any notes 
 Try to complete the 40 questions in under 60 minutes 
 Aim to achieve a score of 85% or higher on this exam 
1. What BEST describes a definitive media library (DML)? 
a) Secure location that holds definitive hardware spares 
b) Secure library where definitive authorized versions of 
 all media configuration items (CIs) are stored and protected 
...
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