Customer needs and wants - Study guides, Class notes & Summaries
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![WGU D099 Sales Management Exams Test Bank Questions and Answers (Latest Update).](/docpics/5032191/662023bc4dcb3_5032191_121_171.jpeg)
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WGU D099 Sales Management Exams Test Bank Questions and Answers (Latest Update).
- Exam (elaborations) • 50 pages • 2024
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WGU D099 Sales Management Exams Test Bank Questions and Answers (Latest Update). 
The sales team of a reputable appliance retailer reaches out to their current customers two weeks after 
a purchase to ensure their products have met their customers' expectations and to determine if they 
have any other needs or wants. 
How do the actions of the appliance retailer exemplify the primary role of sales in a business? 
They are creating a customer base by building a relationship with their customers. ...
![MGT 103 Midterm (Bates); Questions and Answers 100% Pass](/docpics/5883148/66a2208cdca30_5883148_121_171.jpeg)
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MGT 103 Midterm (Bates); Questions and Answers 100% Pass
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MGT 103 Midterm (Bates); Questions and 
Answers 100% Pass 
marketing Correct answer-interpret the needs and wants of customers, communicate 
solutions, facilitate change, decision making is messy and may not be "right" answer 
sales era Correct answer-1930s-1970s 
production era Correct answer-s 
marketing concept era Correct answer-1950s-2000s 
customer relationship era Correct answer-1980s-present 
marketing concept Correct answer-identifies needs and wants of the customer and 
provides it ...
![MBA 706-M. Kim-Summer AP1 Questions and Answers 100% Correct](/docpics/6370350/67073747d0c4b_6370350_121_171.jpeg)
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MBA 706-M. Kim-Summer AP1 Questions and Answers 100% Correct
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MBA 706-M. Kim-Summer AP1 Questions and Answers 100% CorrectMBA 706-M. Kim-Summer AP1 Questions and Answers 100% CorrectMBA 706-M. Kim-Summer AP1 Questions and Answers 100% CorrectMBA 706-M. Kim-Summer AP1 Questions and Answers 100% Correct 
Segmentation & Target Marketing - ANSWER-~consider markets as individuals, institutions, or group of ppl. have similar needs that can be met by specific offering 
~aim to identify specific customer needs & design marketing programs to satisfy needs 
~firms m...
![BMAL 590-Foundations of Marketing EXAM TEST QUESTIONS AND ANSWERS VERIFIED LATEST UPDATE (A PASS)](/docpics/6887738/676e3f1f25d23_6887738_121_171.jpeg)
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BMAL 590-Foundations of Marketing EXAM TEST QUESTIONS AND ANSWERS VERIFIED LATEST UPDATE (A PASS)
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BMAL 590-Foundations of Marketing 
EXAM TEST QUESTIONS AND 
ANSWERS VERIFIED LATEST 
UPDATE (A PASS) 
What is marketing? - It is involved in designing products that customers will enjoy, pricing them 
appropriately, making them available for purchase at easy points of access in the marketplace, and 
advertising the products' benefits to the customers. 
5 C's - customer, company, context, collaborators, competitors 
STP - Segmentation, Targeting, Positioning 
4 P's - Product, Price, Plac...
![Si Chen Exam 1 MBA 706 Questions and Answers (Graded A)](/docpics/6370094/67072758894f5_6370094_121_171.jpeg)
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Si Chen Exam 1 MBA 706 Questions and Answers (Graded A)
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Si Chen Exam 1 MBA 706 Questions and Answers (Graded A)Si Chen Exam 1 MBA 706 Questions and Answers (Graded A)Si Chen Exam 1 MBA 706 Questions and Answers (Graded A)Si Chen Exam 1 MBA 706 Questions and Answers (Graded A)Si Chen Exam 1 MBA 706 Questions and Answers (Graded A) 
What is Marketing? (list 6) - ANSWER-- marketing helps create value 
- marketing satisfies customer needs and wants 
- marketing entails an exchange 
- marketing requires decisions on the 4ps 
- marketing can be performed b...
![Test Bank for Marketing An Introduction, Seventh Canadian Edition, 7th edition by Gary Armstrong](/docpics/4516702/65cf545e070bd_4516702_121_171.jpeg)
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Test Bank for Marketing An Introduction, Seventh Canadian Edition, 7th edition by Gary Armstrong
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Test Bank for Marketing An 
Introduction, Seventh Canadian 
Edition, 7th edition by Gary 
Armstrong 
TEST ITEM FILE 
Geoff Malleck 
University of Waterloo 
Marketing 
Seventh Canadian Edition 
Gary Armstrong 
University of North Carolina 
Philip Kotler 
Northwestern University 
Valerie Trifts 
Dalhousie University 
ISBN: 978-0-13- 
Copyright © 2021 Pearson Canada Inc., Toronto, Ontario. All rights reserved. This work is protected by Canadian 
copyright laws and is provided solely for the use...
![ASA BV201 EXAM 2024 WITH GUARANTEED CORRECT ANSWERS](/docpics/5391131/664cdda16e2cc_5391131_121_171.jpeg)
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ASA BV201 EXAM 2024 WITH GUARANTEED CORRECT ANSWERS
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Business Appraisal Profession - correct answer 1) entire firms specializing in business appraisal 2) departments of firms primarily doing other things, such as CPA firms, banks, and multidisciplinary firms 3) part-time practitioners 
 
Business appraiser services - correct answer 1) An objective and independent valuation opinion of business interests 2) An advisory, or consulting (advocate), role in determining a value 
 
Market Approach - 3 Approaches to Value - correct answer 1) Principle of s...
![NRF Customer Service Study Guide For 2024 Actual Exam Questions with Correct Answers.docx](/docpics/5620181/6669693f6df18_5620181_121_171.jpeg)
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NRF Customer Service Study Guide For 2024 Actual Exam Questions with Correct Answers.docx
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NRF Customer Service Study Guide For 2024 Actual Exam Questions with Correct A 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - Answer-Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well rec...
![Marketing in the Digital Era D373 WGU OA Exam Verified Questions and Answers 2024](/docpics/4422852/65c08bef95f01_4422852_121_171.jpeg)
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Marketing in the Digital Era D373 WGU OA Exam Verified Questions and Answers 2024
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Target customers - Customers based on a predefined geographic boundary 
 
Market segmentation - Dividing a market through variables such as age, gender, education level, family size, occupation, income, and more 
 
Psychographic - Focus on the intrinsic traits the target customer has, such as values, personalities, interests, attitudes, conscious and subconscious motivators, lifestyles, and opinions 
 
Behavioral - The way customers go through their decision making and buying processes, includin...
![MGT 6311: Digital Marketing - Midterm Exam Questions And Answers](/docpics/4117965/6592838fe0e03_4117965_121_171.jpeg)
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MGT 6311: Digital Marketing - Midterm Exam Questions And Answers
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MGT 6311: Digital Marketing - Midterm Exam Questions And Answers 
Marketing - ANS-Creation and satisfaction of demand for a product or service. 
Digital Marketing - ANS-Utilizing the internet and other digital channels to drive demand for products 
and services 
Strategy - ANS-Set of ideas that outline how a product or brand will meet its objectives 
Tactic - ANS-A specific action or method that contributes to achieving a goal. 
Components of GOST strategy - ANS-Goals 
Objectives 
Strategies 
T...
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