Iahss advanced quiz - Study guides, Class notes & Summaries

Healthcare facilities that provide _________ customer service motivate customers to tell others about these organizations excellent What should be done about known gang members who require medical treatment in your facility? They should be admitted under an assumed name Process improvement in customer service can be measured how? Surveys, Monitoring performance, Bench marking, Service standards ________ can be an excellent way to measure customer service and improve performance. ...

CHPA Terms Quiz 105 Questions with Verified Answers Established in 1896 to reduce burden of fire - CORRECT ANSWER National Fire Protection Association (NFPA) An operational plan or activity that is common to healthcare security operations - CORRECT ANSWER Industry Standard Practice (ISP) A procedure or operational activity that tends to validate its merit with demonstrated repetition - CORRECT ANSWER Best Practice Often associated with a practice that is utilized in a majority of pro...

CHPA Terms Quiz 105 Questions with Verified Answers Established in 1896 to reduce burden of fire - CORRECT ANSWER National Fire Protection Association (NFPA) An operational plan or activity that is common to healthcare security operations - CORRECT ANSWER Industry Standard Practice (ISP) A procedure or operational activity that tends to validate its merit with demonstrated repetition - CORRECT ANSWER Best Practice Often associated with a practice that is utilized in a majority of pro...