Usps postal services exam - Study guides, Class notes & Summaries
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USPS Sales & Services Associate Training - 2024 class edition Exam Questions With 100% Correct Answers
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USPS Sales & Services Associate Training - 
2024 class edition Exam Questions With 
100% Correct Answers 
What is our mission? - answerProvide trusted, affordable, universal service. 
eLearning module 1 
What is the form for filing an insurance claim? - answerForm 1000. 
eLearning module 16 
Perception is________ - answerReality. 
17-3 
What are our goals? - answerGrow revenue, increase market share and develop lifetime 
customers. 
18-3 
What are the two types of communication and give examples...
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USPS 421 Postal Exam SSA ACADEMY Questions & Answers Updated 2023.
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USPS 421 Postal Exam SSA ACADEMY Questions & Answers Updated 2023. 
What is the IMM - ANSWER International Mail Manual 
How often is the Postal bulletin printed - ANSWER Bi-weekly 
What is undeclared HAZMAT - ANSWER potentially hazardous material that 
has NOT be deemed as such by the customer. 
Can an SSA assist in sealing a REGISTERED parcel? - ANSWER NO! An SSA can 
not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? - ANSWER Unit info/name 
Stamp accounta...
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USPS Exam 421 Window Clerk Exam 2022/2023 questions and answers | 100% correct answers
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USPS Exam 421 Window Clerk 
End to end process to ensure mail is collected, distributed and delivered the type of 
clock the usps runs on 
Correct answer- 24 hour clock 
Items sent within the US APO, FPO, UN, and its territories and possessions. 
Correct answer- Domestic mail 
sets forth the policies, regulations and procedures governing domestic mail 
Correct answer- DMM- Domestic Mail Manual 
sets forth policies, regulations, and procedures governing international mail 
Correct answer- IMM- In...
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USPS SSA Window Exam Latest Update Graded A+
- Exam (elaborations) • 10 pages • 2023
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USPS SSA Window Exam Latest Update Graded A+ What is GIST Greet. Inquire, Suggest, Thank 
What is the postal service mission? Provide trusted, affordable universal service 
Why does the Postal service go by the 24 hr clock? To keep process on task to ensure collection and delivery is on time 
What is the minimum size of a letter 3 1/2 x 5 
What do you get with Priority Mail Express? $100 insurance, 1-2 day delivery Guarantee, Tracking 
What do you get with USPS Tracking? Day and time of delivery...
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SSA Academy 421 Exam Questions with Correct Answers | USPS Exam 421 Window Clerk Practice 2022/2023 Questions With Complete Solutions Graded A+
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SSA Academy 421 Exam Questions with 
Correct Answers 
Postal Service employees operate under the mandate to protect and preserve the mail 
placed in its: -Answer- Custody 
A violation of the security and sanctity of the mail is: -Answer- Failing to deliver the mail 
The first opportunity of a Sales and Services Associate (SSA) to start the customer 
experience on a positive note is to: -Answer- Deliver a first impression 
The type of communication that can enhance or contradict messages is: -Ans...
Too much month left at the end of the money?
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USPS Exam 421 Window Clerk Practice Exam Questions And Correct Answers
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USPS Exam 421 Window Clerk Practice Exam Questions And Correct Answers 
 
USPS Mission 
Provide, trusted, affordable, universal 
24-Hour Clock 
Improve effectiveness through standardization & innovation. End-to-end process to ensure mail is Collected, distributed, and delivered. USPS runs on this. 
Delivery Methods 
Planes, trucks, cars, boats, bicycles, snow mobiles, mules. 
APC 
Automated Postal Centers 
Automated Postal Centers 
Self-serve kiosks, commercial retail outlets, banks, ATMs. 
Mail...
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USPS Window Clerk Test Prep Exam Questions With Verified Answers
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USPS Window Clerk Test Prep Exam Questions With Verified Answers 
USPS Mission? 
Provide a reliable, efficient, trusted and affordable universal delivery service that connects people and helps businesses grow. 
 
 
Improve effectiveness through standardization & innovation. End-to-end process to ensure mail is Collected, distributed, and delivered. USPS runs on this. 
24-Hour Clock 
 
 
USPS Delivery Methods 
Planes, trucks, cars, boats, bicycles, snow mobiles, mules. 
 
 
APC 
Automated Postal ...
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USPS 421 Window Clerk Exam Questions 2022/2023 | Consisting Of 114 Questions With Verified Answers From Experts
- Exam (elaborations) • 6 pages • 2023
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USPS 421 Window Clerk Exam Questions 2022/2023 | Consisting Of 114 Questions With Verified Answers From Experts 
 
End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on 
24 hour clock 
Items sent within the US APO, FPO, UN, and its territories and possessions. 
Domestic mail 
sets forth the policies, regulations and procedures governing domestic mail 
DMM- Domestic Mail Manual 
sets forth policies, regulations, and procedures governing inter...
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USPS Actual Exam 421 Window Clerk Graded A+| with complete solutions
- Exam (elaborations) • 7 pages • 2022
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USPS (Actual) Exam 421 Window Clerk Graded A+ 
 
 
End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on - ANSWER-24 hour clock 
 
Items sent within the US APO, FPO, UN, and its territories and possessions. - ANSWER-Domestic mail 
 
sets forth the policies, regulations and procedures governing domestic mail - ANSWER-DMM- Domestic Mail Manual 
 
sets forth policies, regulations, and procedures governing international mail - ANSWER-IMM- Intern...
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USPS Exam 421 Postal Window Exam 421 Questions with Verified Answers
- Exam (elaborations) • 26 pages • 2024
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USPS Exam 421 Postal Window Exam 421 Questions with Verified Answers 
 
1.	Sales & Services Distribution Associate (SSDA)- correct answer - Performs man duties of an SSA; however, they also support the back-office distribution functions. 
2.	Lobby Assistant- correct answer - Helps customers with package pick-ups identify ensures customers complete required forms before they reach the w answers customer questions. 
3.	Lead Sales & Services Associate (LSSA)- correct answer - Maintains a comprehens...
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