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MNM3713 - Portfolio Nov 2020 - Capitec Bank - 88%

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MNM3713 - Services Marketing - Alternative Assessment Nov 2020 Capitec Bank - 88% final mark Q1 - Factors Influencing Consumer Decision-Making Q2 - 4 Perspectives to Assess Service Quality Q3 - 3 Principal Factors Causing Inconsistencies Between Service Delivery & External Communications Q4 - Four New Types of Services

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  • Exam (elaborations)
  •  • 11 pages • 
  • by MarketingSolutions • 
  • uploaded  16-08-2021
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