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Customer service btec essay level 3

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Business btec level 3 thats covered 14/C.D3 Demonstrate initiative in making high-quality justified recommendations to develop own communication and interpersonal skills to meet customer needs. 14/C.M3 Assess how the development plan has improved the performance of customer service skills. 14/C.P6 Present a clear, effective development plan for own customer service skills. 14/C.P5 Review own customer service skills, identifying gaps where improvements could be made. 14/C.P4 Demonstrate com...

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  • uploaded  23-05-2021
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International business assignment 1 DISTINCTION LEVEL

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Unit/Criteria reference the criteria I have covered that I'm able to: 5/AB.D1 Evaluate the impact of globalisation on a business. 5/B.M2 Analyse the barriers to two contrasting businesses of operating internationally. 5/A.M1 Analyse the support that is available to contrasting businesses that operate internationally. 5/B.P4 Explore the role of trading blocs on international trade. 5/B.P3 Explain the main features of globalisation that affect two contrasting businesses. 5/A.P2 Explain th...

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  • by businessessays4u • 
  • uploaded  27-02-2021
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EXPLORING BUSINESS UNIT 1 ASSIGNMENT 2 DISTINCTION LEVEL

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Evaluate the extent to which the business environment affects a given organisation, using a variety of situational analysis techniques Evaluate how changes in the market have impacted on a given business and how this business may react to future changes. Assess the effects of the business environment on a given organisation. Assess how a given business has responded to changes on the market. Discuss the internal, external and competitive environment on a given organisatio...

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  • by businessessays4u • 
  • uploaded  25-02-2021
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MARKET RESEARCH UNIT 22 ASSIGNMENT 1 DISTINCTION LEVEL

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in this assignment i covered p1 m1 and d1 Justify the use of using specialist marketing agencies for carrying out original market research. Assess, using suitable examples, how different market research methods are appropriate in helping to meet marketing objectives and inform decision making. Explain the range of market research methods used by a selected business.

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  • uploaded  25-02-2021
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Customer service unit 14 assignment 1 DISTINCTION LEVEL

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in this assignment im talking about the different way JD and Nandos use to approach customers and how their customer service uses different approaches. All P1 P2 P3 M1 M2 D1 D2 are covered in this assignment as its up to a distinction level - Examines the customer service approaches/process in at least two contrasting businesses showing how these can help the business meet its customer expectation levels. - Examine ways that customer service in a selected business can meet the expectations ...

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  •  • 21 pages • 
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  • uploaded  25-02-2021
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