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Beide Opportunity oriented service design (OOSD) Tentamens
Het OOSD vak bestaat uit twee tentamens. Beide tentamens heb ik afgerond met gemiddeld een 8.
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Samenvatting OOSD toets 2
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In dit tentamen worden de volgende onderwerpen behandeld: - Lagen van kennis - Context mapping - Creative facilitation - Kaarten van Hasso-Plattner - Boek: This is service design - Porter model - Blue ocean strategie - En overigen
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Preview 2 out of 7 pages
Add to cartIn dit tentamen worden de volgende onderwerpen behandeld: - Lagen van kennis - Context mapping - Creative facilitation - Kaarten van Hasso-Plattner - Boek: This is service design - Porter model - Blue ocean strategie - En overigen
$4.27
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Samenvatting OOSD toets deel 1
$4.27
In dit tentamen worden de volgende onderwerpen behandeld: - Kansontwerp theorie (onderzoek naar kansen binnen een casus) - Cultural probes theorie - Diensten en customer journey - On- en Offline diensten - Service blueprint - Exit interview - Reader: Designing services that deliver – G. Lynn Shos...
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Preview 2 out of 12 pages
Add to cartIn dit tentamen worden de volgende onderwerpen behandeld: - Kansontwerp theorie (onderzoek naar kansen binnen een casus) - Cultural probes theorie - Diensten en customer journey - On- en Offline diensten - Service blueprint - Exit interview - Reader: Designing services that deliver – G. Lynn Shos...
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