IPMA-SCP Study Guide Accurate Questions & Answers(GRADED A+)

Broadbanding - ANSWER The practice of using fewer pay grades with much broader ranges than in traditional compensation systems. Main advantage is more consistent with flattening of organizational levels and growing jobs that are multidimensional. Problem is employees expect a promotion to come with a pay raise and movement to a new pay. By not having this employees will feel there is no room for promotion opportunities. Most companies use traditional pay grades. Coaches - ANSWER Observe and feedback is given to immediate supervisors. It is the continual process of learning by doing. Group coaching on leadership can help create high-performance teams. Outside help can come in for executive coaching. Observation with suggestions. Counseling - ANSWER Heighten employee awareness of organizational policies and rules. Being made aware of rules, and knowledge of possible disciplinary actions may prevent violations. Adverse Selection - ANSWER Certain employees select and use certain benefits. Example: employees with younger children are more likely to enroll in orthodontic coverage. Assessment Center - ANSWER Assessment exercise composed of a series of evaluative tests used for selection and development. Tests and exercises must reflect the content of the job for which individuals are being screened, the types of problems faced on that job. Bargaining Unit - ANSWER Employees eligible to select a single union to represent and bargain collectively for them. NLRA excludes supervisors from voting or joining. Cannot be be included, however who qualifies as a supervisor is not always clear. Collective Bargaining - ANSWER Process where representatives of management and workers negotiate over wages, hours and other terms and conditions of employment. Management Rights - ANSWER Rights reserved so that the employer can manage, direct and control it's business, even with a labor contract. Behavioral Interview - ANSWER Applicants give specific examples of how they have performed a certain task or handled a problem in the past. Situational Interview - ANSWER Structured interview that contains questions about how applicants might handle specific job situations. Stress Interview - ANSWER Designed to create anxiety and put pressure on applicants to see how they respond. Benchmarking - ANSWER Comparing the business results to the industry. Comparing business metrics to an industry standard or best practice. Best determined by measures on a year to year basis. Performance Standards - ANSWER Can be viewed as objective or subjective. Objective example: number of items sold. Subjective example: requires judgement on the part of the evaluator and is more difficult to determine. I.E. Employees attitude. Indicators of what the job accomplishes and how performance is measured in key areas of the job. Disparate Treatment - ANSWER Occurs when members of a group are treated differently than others. Disparate Impact - ANSWER Occurs when members of a protected category are substantially underrepresented as a result of employment decisions that work to their advantage. Benefits - ANSWER Indirect reward given to an employee or group of employees as part of membership in their organization. Inflation rates causes employees rates to go up. Benefits is a huge factor when someone is deciding whether to join or remain at an organization. Flexible Benefit Plans - ANSWER Allows employees to select the benefits they prefer from groups of benefits established by the employer.