Professional Administrative Certification of Excellence Questions with complete solution

Professional Administrative Certification of Excellence Questions with complete solution Max Weber - correct answer Introduce the idea of bureaucracy as characterized by: *A well-defined hierarchy or chain of command with trained managers. *Division of labor based on skills. *Promotion based on competence. *Complete records and written rules, procedures, and regulations. Henri Fayol - correct answer is considered the grandfather of modern management theory because he proposed general management in principles applicable to all fields. Division of work - correct answer Optimum performance with minimal effort is attained by diving a job into individual steps or tasks and assigning workers to those segments Authority and Responsibility - correct answer Authority comes with certain responsibilities. Discipline - correct answer Employees must respect and obey their superiors Unity of Command - correct answer Every Employee must receive instructions from only one manager. Unity of Direction - correct answer If there are a group of tasks with a common objective, then there must be a single person in charge and a single plan.