HESI A2 Critical Thinking Questions
1. 1. In an interview, the nurse may find it necessary to take notes to aid his orher memory
later.Which statement is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient's nonverbalbehaviors.
B) Note-taking allows the patient to continue at his or her own pace as thenurse
records what is said.
C) Note-taking allows the nurse to shift attention away from the patient,resulting
in an increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient, which may
increase his or her level of comfort.
ANS : A) Note-taking may impede the nurse'sobservation of the patient's nonverbal behaviors.
Page: 31 Some use of history forms and note-taking may be unavoidable. But be aware that
note-taking during the interview has disadvantages. It breaks eye contacttoo often, and it shifts
attention away from the patient, which diminishes his or her sense of importance. It also may
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interrupt the patient's narrative flow, and it impedesthe observation of the patient's nonverbal
behavior.
2. 2. During an interview, the nurse states, "You mentioned shortness of breath.Tell
me more about that." Which verbal skill is used with this state-ment?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question
ANS : D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It states the topic to be
discussed but only in general terms. The nurse should use it to beginthe interview, to introduce
a new section of questions, and whenever the personintroduces a new topic.
3. 3. A nurse is taking complete health histories on all of the patients attendinga wellness
workshop. On the history form, one of the written questions asks, "You don't smoke,
drink, or take drugs, do you?"This question is an exampleof:
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A) talking too much.
B) using confrontation.
C) using biased or leading questions.
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D) using blunt language to deal with distasteful topics.
ANS : C) using biased orleading questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You don't smoke, do
you?" implies that one answer is "better" than another. If the person wantsto please someone, he
or she is either forced to answer in a way corresponding to their implied values or is made to
feel guilty when admitting the other answer.
4. 4. During an interview, a parent of a hospitalized child is sitting in an openposition. As
the interviewer begins to discuss his son's treatment, however,he suddenly crosses his
arms against his chest and crosses his legs. This would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment.
ANS : D) uncomfortable talkingabout his son's treatment.
Page: 37 Note the person's position. An open position with the extension of large muscle groups
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