UCF GEB 4522 (DDDM) Final Questions with Correct
Answers
Criteria for a good Problem Statement Correct Answer-- Context in
order for someone unfamiliar with problem to have a proper
understanding
- Who (stakeholders), what (root cause), where, when, and how of
situation
- measurable success criteria that validates when problem is fixed
- statement that shows ramification if problems is NOT fixed/ statement
of future state when problem IS fixed
When asked about the "Question behind the question", it is related to
________. Correct Answer-Motivation for asking the question
"Viewing the problem "through a different lens" is accomplished by
________. Correct Answer-Looking at the problem from a different
point of view, in a different context, or assuming different circumstances
When first encountering a problem, we are most likely to observe its
________ first. Correct Answer-Symptoms
Cost-Blow up Correct Answer-A decision to radically alter a business'
salary structure
5 why's helps you determine a problem's ________. Correct Answer-
Root Causes
, The "7 so whats" approach is most likely designed to help determine:
Correct Answer-consequences of proposed solutions to a problem
The 80/20 rule-of-thumb most likely reminds us to solve problems that:
Correct Answer-have especially large impacts
Characteristic of High Quality Critical Thinking Correct Answer-
focusing on root causes not symptoms
Primary Data Correct Answer-New information that is collected directly
EX:
- Focus Groups
- Interviews
- Surveys
- Social Media Monitoring
Secondary Data Correct Answer-Public/Existing information collected
by others
EX:
- Company websites
- Government Statistics
- Research Reports
Answers
Criteria for a good Problem Statement Correct Answer-- Context in
order for someone unfamiliar with problem to have a proper
understanding
- Who (stakeholders), what (root cause), where, when, and how of
situation
- measurable success criteria that validates when problem is fixed
- statement that shows ramification if problems is NOT fixed/ statement
of future state when problem IS fixed
When asked about the "Question behind the question", it is related to
________. Correct Answer-Motivation for asking the question
"Viewing the problem "through a different lens" is accomplished by
________. Correct Answer-Looking at the problem from a different
point of view, in a different context, or assuming different circumstances
When first encountering a problem, we are most likely to observe its
________ first. Correct Answer-Symptoms
Cost-Blow up Correct Answer-A decision to radically alter a business'
salary structure
5 why's helps you determine a problem's ________. Correct Answer-
Root Causes
, The "7 so whats" approach is most likely designed to help determine:
Correct Answer-consequences of proposed solutions to a problem
The 80/20 rule-of-thumb most likely reminds us to solve problems that:
Correct Answer-have especially large impacts
Characteristic of High Quality Critical Thinking Correct Answer-
focusing on root causes not symptoms
Primary Data Correct Answer-New information that is collected directly
EX:
- Focus Groups
- Interviews
- Surveys
- Social Media Monitoring
Secondary Data Correct Answer-Public/Existing information collected
by others
EX:
- Company websites
- Government Statistics
- Research Reports
