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Managers Must Big 3 correct answers Develop Culture Encourage Innovation Manage Change Cultural Fit correct answers High Impact on People leaving their jobs Culture includes: correct answers Personal, Organizational, Corporate, Global Personal correct answers Celebrity Culture (Cultural ...

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MGMT 301 Final Exam || A+ Graded Already.
Managers Must Big 3 correct answers Develop Culture
Encourage Innovation
Manage Change

Cultural Fit correct answers High Impact on People leaving their jobs

Culture includes: correct answers Personal, Organizational, Corporate, Global

Personal correct answers Celebrity Culture (Cultural Fit)

Organizational correct answers IBM & The Masters Golf

Corporate correct answers Disney & Mickey Mouse

4 elements of Corporate correct answers Shapes Attitudes
Reinforces Beliefs
Direct Behavior
Self Expectations

Global correct answers US & Europe Travel by Air
China & India Travel by Train

Iceberg Ex. correct answers Top: Observed Culture
Heroes, Rites & Rituals, Symbols and Stories

Bottom: Core Culture
Code of Conduct, Integrity etc.

Heroes and benefits correct answers Display core values
-Shared knowledge of hero stories
-Establish or represent core values

Sub-Culture correct answers Cultures within society
Ex. PSU Academics: Marketing major

Walmart's Person correct answers Sam Walton

Merck's Person correct answers Ken Frazier

Disney's Person correct answers Walt Disney

Facebook's Person correct answers Sheryl Sandberg

PepsiCo's Person correct answers Indra Nooyi

, Xerox's Person correct answers Ursula Burns

Rites & Rituals and their benefits correct answers Celebration of heroes and events displaying
core values
-Creates connections
-Builds morale and engagment
-Shared hands on experience

Symbols and their benefits (PSU) correct answers Language and other symbols conveying core
values (Nittany Lion)
-Common understanding of culture
-Easy to recognize

Stories and their benefits correct answers Tales about events conveying core values
-Easily remembered and passed on
-Instills deeper cultural understanding

Team Culture correct answers Authority shared, distributed

Innovation correct answers Taking a new idea and putting it into practice; lifeblood of business

Hierarchical Culture correct answers Authority runs the system

Entrepreneurial Culture correct answers Authority goes with ideas

Rational Culture correct answers Authority serves the goals

3 Forms of Organizational Innovation(+1) correct answers 1. Process
2. Product
3. Business Model
+1. Sustainability Innovation

Process Innovation correct answers Better way to do things
Lean Principles=Reduction of Waste
Six Sigma= Improving the Process
Ex. Vending Machines accepting Credit/Debit Cards

Product Innovation correct answers Results in the creation of new or improved goods and
services
-Anything that is NOT currently in marketplace
Ex. Drones

Business Model Innovation correct answers Create, Deliver, and Capture Value
Org. takes what they are doing know and enhances the business
*Most Important/Distruptive

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