Communications/Public Interaction
______________ is said to be the most important life skill one can possess.
-Impersonation
-Communication
-Intelligence
-Empathy - correct answer ✔Communication
An officer who is able to be trusted as being accurate or true and is reliable is
said to be ______________?
-Authoritative
-Authoritarian
-Awesome
-Autocratic - correct answer ✔Authoritative
An officer who is known for strict obedience to authority is said to be
___________ ?
-Authoritative
-Authoritarian
-Awesome
-Autocratic - correct answer ✔Authoritarian
The vast majority of law enforcement arrests are made without the need to
use physical force beyond routine ___________?
-Direction
-Assault
, -Assignment
-handcuffing - correct answer ✔handcuffing
Officers who fail to communicate properly can find themselves unintentionally
__________ the conflict.
-Causing
-De-Escalating
-Escalating
-Decreasing - correct answer ✔Escalating
_________ is a temporary state of upset and disorganization, characterized
by an inability to cope with a particular situation using customary methods of
problem solving.
-Mental Illness
-Paranoia
-Insomnia
-Crises - correct answer ✔Crises
_____________ is the ability to recognize, understand, and manage our
emotions; and to recognize, understand, and influence the emotions of others.
-Inclusion
-Emotional Intelligence (EQ)
-Interpersonal
-Intelligence - correct answer ✔Emotional Intelligence (EQ)
John C. Maxwell discussed that there are four limited connections with
communication; immaturity, ego driven, failure to value, and ___________?
-Immaturity