OMIS 350 - Exam 1
D. Greater emphasis on hierarchy and structure - correct answer ✔All of the
following are characteristics of twenty-first digital firms except:
a.more emphasis on decision-making based on data and analysis.
b.use of social media to enter into conversations with customers.
c.greater awareness of changes in technology, consumer attitudes, and
culture.
d.greater emphasis on hierarchy and structure.
e.better understanding of the importance of information technology in creating
and managing the firm.
E. The passage of the Toxic Substances Control Act - correct answer ✔All of
the following are examples of challenges that required companies to create
information systems as a necessity of doing business except:
a.the passage of the Dodd-Frank Wall Street Reform and Consumer
Protection Act.
b.the passage of the Sarbanes-Oxley Act.
c.Citibank's development of an ATM network.
d.Walmart's development of Retail Link.
e.the passage of the Toxic Substances Control Act.
E. employees - correct answer ✔All of the following are examples of
environmental actors in an information system except:
a.suppliers.
b.customers.
c.regulatory agencies.
,d.competitors.
e.employees.
A. Suppliers - correct answer ✔All of the following are examples of
environmental actors in an information system except:
a.suppliers.
b.customers.
c.competitors.
d.sales force.
e.regulatory agencies.
B. Increase in transaction costs - correct answer ✔All of the following
describe the effects of globalization except:
A. replication of business models in multiple countries.
B. increases in transaction costs.
C. reduction of labor costs through outsourcing.
D. significant decreases in operating costs.
E. ability to find low-cost suppliers.
B. GE - correct answer ✔All of the following exemplify the new face of e-
commerce in the twenty-first century except:
a.Tumblr
b.GE
c.Netflix
, d.Apple Music
e.Facebook
C. Increased customer intimacy - correct answer ✔As discussed in the
chapter-opening case, AWM Smart Shelf can help brands and retailers
achieve which of the following?
a.Increased supplier intimacy
b.Improved employee morale
c.Increased customer intimacy
d.Survival
e.Development of new products
A. Processing - correct answer ✔Converting raw data into a more
meaningful form is called:
a.processing.
b.feedback.
c.inputting.
d.organizing.
e.capturing.
D. Input - correct answer ✔Data collected at checkout counters in a grocery
store is an example of:
Select one:
a.feedback.
b.processing.
c.output.
D. Greater emphasis on hierarchy and structure - correct answer ✔All of the
following are characteristics of twenty-first digital firms except:
a.more emphasis on decision-making based on data and analysis.
b.use of social media to enter into conversations with customers.
c.greater awareness of changes in technology, consumer attitudes, and
culture.
d.greater emphasis on hierarchy and structure.
e.better understanding of the importance of information technology in creating
and managing the firm.
E. The passage of the Toxic Substances Control Act - correct answer ✔All of
the following are examples of challenges that required companies to create
information systems as a necessity of doing business except:
a.the passage of the Dodd-Frank Wall Street Reform and Consumer
Protection Act.
b.the passage of the Sarbanes-Oxley Act.
c.Citibank's development of an ATM network.
d.Walmart's development of Retail Link.
e.the passage of the Toxic Substances Control Act.
E. employees - correct answer ✔All of the following are examples of
environmental actors in an information system except:
a.suppliers.
b.customers.
c.regulatory agencies.
,d.competitors.
e.employees.
A. Suppliers - correct answer ✔All of the following are examples of
environmental actors in an information system except:
a.suppliers.
b.customers.
c.competitors.
d.sales force.
e.regulatory agencies.
B. Increase in transaction costs - correct answer ✔All of the following
describe the effects of globalization except:
A. replication of business models in multiple countries.
B. increases in transaction costs.
C. reduction of labor costs through outsourcing.
D. significant decreases in operating costs.
E. ability to find low-cost suppliers.
B. GE - correct answer ✔All of the following exemplify the new face of e-
commerce in the twenty-first century except:
a.Tumblr
b.GE
c.Netflix
, d.Apple Music
e.Facebook
C. Increased customer intimacy - correct answer ✔As discussed in the
chapter-opening case, AWM Smart Shelf can help brands and retailers
achieve which of the following?
a.Increased supplier intimacy
b.Improved employee morale
c.Increased customer intimacy
d.Survival
e.Development of new products
A. Processing - correct answer ✔Converting raw data into a more
meaningful form is called:
a.processing.
b.feedback.
c.inputting.
d.organizing.
e.capturing.
D. Input - correct answer ✔Data collected at checkout counters in a grocery
store is an example of:
Select one:
a.feedback.
b.processing.
c.output.
